Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App improvements & Upgrades

I do most of my work on the app. I think all the new improvements are great so thank you eBay. I am having a consistent problem with the app and it is in the Make Offer To Buyers Section. What happens is the items I make offers on do not always disap...

User avatar by Scout
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Bidders

You should be able to see as a seller who is bidding on your items!?

Did not update new adress

Changed delivery adress in app, but after purchase the old delivery adress still came out on order details..... tried to contact seller on phone, but no answere...

Change mobile number

I am unable to change my mobile contact number. Consequently I cannot change my forgotten password to continue with my account. Please can you assist?

Mark as payed

Hello. the item has to be bayed by bank transfer. can’t find the option “mark as payed” on the iPhone.

E-mails

Please, tell me how can I do to stop receiving your annoying e-mails

Cheating

I have cheated during my purchasing( price changes ) during official emailing

Cannot get a hold of eBay staff for missing items

Cannot get a hold of eBay staff for missing items, I’ve been calling and calling every day trying to find eBay is representatives phone number I’ve tried to contact through messaging nobody is emailing me back or calling me back my number is verified...

International sell

I cannot install the international spellings for the items I want to send. My customer says that if it’s not set he cannot purchase my item. Very complicated and confuse app. I won’t pay the eBay fees until it’s settled

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