Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Promoted items dont show on mobile

So did I miss something? Do the promoted items not show on the mobile phones? If I switch to Classic view they are there but when I go back to mobile viewing on the phone all promoted items are gone. Have I missed a setting that is hiding them? Or ar...

Selling an item

Hi I have sold 2 items but the customers are having problem paying with PayPal and when I use PayPal outside eBay it is ok and it has stop me from listing items thanks Pete

Rolf cremer Gehäuse

Ich möchte den Angebot zurück ziehen

Hi

I have sold some stuff on eBay and the people that bought it says they have paid but it’s been a week and still no payment has been processed to show they have paid

I cannot pay

It's said that there’s a failure with the payment but my card it’s in order and all the dates. Please give me an answer

I can’t contact a seller

Every time I try and ask a seller a question my messages refuse to send. Why?

Network failure, please try again

Hi I've been having an on going issue with my ebay app on my Samsung s20 plus using the EE network. The error message "Network failure, please try again. The only way for it to work again is to factory reset my phone and using smart switch to reinsta...

Contact number

I need to talk to customer service

App improvements & Upgrades

I do most of my work on the app. I think all the new improvements are great so thank you eBay. I am having a consistent problem with the app and it is in the Make Offer To Buyers Section. What happens is the items I make offers on do not always disap...

Bidders

You should be able to see as a seller who is bidding on your items!?

Kann nicht als bezahlt markieren

Bitte Möglichkeit dazu einrichten

Is it me

The entirety of eBay our scammers

PayPal account

I don’t have an option to connect to my PayPal account.

Did not update new adress

Changed delivery adress in app, but after purchase the old delivery adress still came out on order details..... tried to contact seller on phone, but no answere...

No notifications since Nov. 11 v6.9.5.7 update

@mobile_feedback Hi, since the Nov. 11th update I do not get 99% of the notifications. The weird thing is, after coming here and posting about it, I'll get notifications for about 1 day and then it will go radio silent again. The only notifications I...