Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Taxes

Why is Ebay taking taxes when they are not selling anything? Isn’t it the sellers responsibility to charge taxes?

Order failed

I ordered a bunch of stuff and I was all placed then I got on this morning and half of the stuffi ordered are back in there. So I checked my order history and only the half that didn’t get put in my cart are ordered. And I tried to order them again a...

Hi

Nesecito hablar con un representante de ebay 

User avatar by Explorer
  • 68 Views
  • 1 replies
  • 0 helpful

Lost packages

I’ve been buying on eBay for a long time and I’ve noticed most sellers send by USPS and lately I’ve had more packages disappear and get lost in the system then I have my entire use of EBay! There needs to be a better tracking system for packages like...

Ebay

Why is Ebay taking my money all the time talking about verify bank when taking the money out

User avatar by Enthusiast
  • 65 Views
  • 0 replies
  • 0 helpful

Buyer can’t pay from seller - gives error

I have a couple of buyers who can’t pay via eBay. No idea what is going on...did some research online and found that this has been happening to multiple accounts and eBay customer support is basically no help. Wondering if there’s anything I can do.

Stop automatically adding offers to sales items

Why is eBay automatic ally updating all my listings with offers to buyers? I’m having to go into each listing and revising it daily. How can I stop this happening? The offers are ridiculous and I will loose money if I accept them

APP is “locked up” on iphone 12-mini?

I was trying to use my new iphone 12-mini to initiate a return on one of my recent ebay purchases and the APP locked up and I have not be able to fix it or delete it either! Can you assist me with this concern?

User avatar by Explorer
  • 75 Views
  • 0 replies
  • 0 helpful

Hey

Hey ordered a remote controller the 14th December looks like won’t be receiving it can’t seem to contact the seller also

User avatar by Explorer
  • 69 Views
  • 0 replies
  • 0 helpful

Tracking returns history crashes

When trying to track a return package and to check the history it won’t scroll down and freezes. The only thing I can do is press the X in the top right corner of the screen. If I’m quick enough I can scroll down but as soon as I let go it freezes an...

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