Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Hello, I have a problem viewing items of sellers. When i search for the specific item I find it, but when I open the seller it shows 0 results. And its with many of the sellers. Some may have few items visible from many more they have listed.thank yo...

Issues

For some reason my account keeps glitching and I can’t see the orders people place

Required item specific missing - colour

My listings keep saying required item specific missing, then going on to state that it requires me to state the items colour. Problem is that this has been entered when applying product variations. Eg I sell t-shirts, that come in red or black, these...

Cancel bid

I want to cancel a bid but don’t know how. Please advise me as to how.thanks

Postage and import charges refund

I recently cancelled my purchase and got a refund for the item but didn’t get any postage or import charges refunded.

app not working property

hi,When I use the app with mobile network, it dosen't working, pop up a error message . App just works with wifi connection

Devolución de dinero

Compré algo por equivocación el vendedor indica estar enviando el dinero y este indica que lo envió a una cuenta de PayPal cuando yo no tengo eso asociado ni tengo PayPal necesito ayuda Ruch se pueden comunicar al 787-628-8915

Good morning, the ordered item has not arrived yet, I will have to cancel the order to get the money

Good morning, the ordered item has not arrived yet, I will have to cancel the order to get the money back, thank you

Listing error - best offer

I’m writing to report a small issue with the app. It’s not new, but with each update I hope it would be resolved. Each time I want to allow best offer, I need to close the section, reopen to click don’t allow, then reopen again to click allow. Otherw...

i dint recive my money back

im waiting more than 40 days for my case, nobody answers any of my emails, please find out what happened with my refund. thank you

Change default shipping address

Cannot change the default shipping address using mobile app. This is really buggy and needs to be addressed

284037786457

I never received this item 3 months ago and cannot contact the seller now. was told it would be re delivered but hasn’t been as we are in lockdown. Been waiting months for this and no progress please help jody

I need to reopen a return request

I opened a return request and closed it by mistake but I still need to return my order because it’s to big I ordered a 18cm and they sent a 21cm witch falls of my arm

Return request

I opened a return request and I closed it by mistake can I reopen it please as I need to send my bracelet back because it is to big and it falls over my hand and cos off

Refund

Hi there I bought a settee which didn’t come and we had a resolution team from eBay on it and I was told I had lost the case and I won’t get refund just to say I won’t be using eBay ever again and I would never trust them I’m telling all of my family...