Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App or eBay re: primary address

I recently moved from Illinois to North Carolina and changed my primary address on my account to the new location in NC. When shipping to a buyer the shipping estimate (and purchased shipping label?) is based on my old address in IL. I went ahead and...

Can’t change my address for buyer to return item

I deleted my old address previously but when I went to buy a label for customer to returnnthe item, it keeps coming up my old address from 3 years ago!

Return address

My old return address keeps showing up. I can’t seem to change it.

Items not visible

Hello, I have a problem viewing items of sellers. When i search for the specific item I find it, but when I open the seller it shows 0 results. And its with many of the sellers. Some may have few items visible from many more they have listed.thank yo...

Issues

For some reason my account keeps glitching and I can’t see the orders people place

Required item specific missing - colour

My listings keep saying required item specific missing, then going on to state that it requires me to state the items colour. Problem is that this has been entered when applying product variations. Eg I sell t-shirts, that come in red or black, these...

Cancel bid

I want to cancel a bid but don’t know how. Please advise me as to how.thanks

Postage and import charges refund

I recently cancelled my purchase and got a refund for the item but didn’t get any postage or import charges refunded.

app not working property

hi,When I use the app with mobile network, it dosen't working, pop up a error message . App just works with wifi connection

Devolución de dinero

Compré algo por equivocación el vendedor indica estar enviando el dinero y este indica que lo envió a una cuenta de PayPal cuando yo no tengo eso asociado ni tengo PayPal necesito ayuda Ruch se pueden comunicar al 787-628-8915

Good morning, the ordered item has not arrived yet, I will have to cancel the order to get the money

Good morning, the ordered item has not arrived yet, I will have to cancel the order to get the money back, thank you

Listing error - best offer

I’m writing to report a small issue with the app. It’s not new, but with each update I hope it would be resolved. Each time I want to allow best offer, I need to close the section, reopen to click don’t allow, then reopen again to click allow. Otherw...