Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't view all Purchases

On the Android version of the app, if I go to purchases and select all in 2020, it still will not show all of my purchases. It used to do this with bids and didn't show them all, but that issue seems fixed. However, I still have to get on a desktop c...

Network error message

Having the same issue as user below: I cannot access eBay through the mobile app. Keeps coming up with same message Network error, please try again. I've uninstalled the app, cleared cache, cleared data, rebooted my phone. Reinstalled app. Tried usin...

Resolved! Ebay plus

I would like to cancel my ebay plus on 30 January 2021 thank you

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