Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Account issues

Hello, Hi am having difficulties to access my eBay account on my desktop. I sold an item, and I need to to sign in the eBay billing agreement in order to print the shipping label. Can somebody please help me to resolve this issue. Thank you

Auto summaries do not change to reflect edits!!

Unacceptable. An item description that does more than restate the item title and shipping service is "too long" for the mobile app. For too long descriptions, ebay programatically writes a shorter description. The shorter descriptions are sometimes g...

I want to stop eBay ad sending email

want to stop eBay ad sending email

Payment cannot go through

Hi, please check my account my payment cannot go through

Payment

I got a message while I checked selling under my eBay and it asked for my SS number or A isc number. Is this correct?

App won’t open on iPad

my ebay app on my iPad won’t open. I use this daily for my business. Stopped working a few days ago.

Sharing items

Won’t let me share my items to eBay and Pinterest only will let me share to Twitter

Payment won’t go through

Every time I try and checkout, I get a message saying my payment did t go through and to check my billing address and card Info. This has been happening for about a month now.

Card

Why eBay want let me order with my cashapp card

Buyer/Seller Feedback on eBay App on iPhone

So disappointed in eBay for not enabling app to leave or receive feedback on our mobile phones. I think they need a new developer!! This should have been on the “checklist “ when creating! Get it together eBay, you have millions of users who count on...

eBay app on homescreen

Hi, I removed the eBay app from my homescreen temporarily and subsequently tried to reinstall it back but could not! I’m using an iPhone 11 Pro Max. The App Store just allows me to Open the app. How do I put it back to homescreen?

I can’t list my item

Can’t list from either draft, listing summary or preview. The screen just goes back to the screen it was in after touching the blue List this item button.

Can’t Access Photos - Typing issue - Pls Fix!

I’m on iOS 14.5 beta 2. I can no longer create a listing on the app. Very difficult to type when inputting the listing title. I’m also unable to respond to a buyer and add a photo. The eBay app no longer has access to my photos. It’s not a choice und...

app on ipone 11 pro

cant do download app icon on this phone .. ca see it in my settings . want to list .. help please

Need a refund

I purchased two things off of eBay January 4 I have been waiting ever sence .. I contacted eBay about a month ago and I thought it was eBay that I was talking to one of the representatives but no it wasn’t they hacked my account my phone my credit ca...