Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

PayPal

I cannot get my account to verify PayPal. I have an item sold and can’t get the money

Deleting items from watch list changes sort from ending soonest to newly added

There is a glitch in the watched items section of the iOS app. Now, when I go through and swipe to delete an item from the watched list, it will re-sort the watch list to newly added rather than the default of ending soonest. If I go to “refine” it i...

Blocked account to purchase

My account is blocked I went through the screening and re entered my info but it still won’t let me purchase. i think the security was tripped because I am in Gabon west Africa. I am working here for the next 2 months.I have been here before and purc...

Selling items

It won’t let list my item for sale

bleep HELP!!!!

you keep saying you’ve tried to call me but my number is not answering... **bleep** My number is valid!!!!! Call me please!!!!! 828.333.3183

I want to delete this app

I received an invoice that I have to pay for an item that I never sold. I kept getting fake accounts trying to buy my iPhone. I want to delete this app ASAP

No puedo pagar

because i can't pay for china products

why do i have to pay ?

A person purchased a fish tank from me but i sent him a refund because I couldn’t get the money. Why are you sending me an invoice when i didn’t sell or buy anything ?

Why would there not be an option to change your profile picture on mobile app or website?

And no way to access classic site on mobile phone! I just think that’s ridiculous and a simple addition that makes no sense not to include. Come on, Ebay! I’m sure the majority of people are using the app. Please fix

Can’t pay

I’ve gotten an error message each time I’ve tried to pay a seller listed as shipping from Japan. There are sufficient funds in my account and my bank informed me there were no blocks on their end. This is my first purchase from this seller so I’m not...

Can’t pay

Can’t pay for the item I want to buy,

I gotta pay if I never bought or sold

I was about to sell something online digital and the buyer never payed they were playing around with the auction. now I’m charged with fees 11$ it was automatically charged to my account now I gotta pay another 3 $ for what??

How do I get eBay to ask permission for photos ?!?!

How do I get eBay to come up and ask permission to open my photos ?! I was given a **bleep** tracking number and there’s no info on it from that site, yet the seller is trying to say it’s been delivered. Absolutely not. But I can’t upload a picture o...

Issue with item saying it’s been delivered

I recently purchased a new item. And when I click on tracking it’s saying it’s been delivered on October of 2020. I just purchased the item a week ago though. The tracking number works in the usps website/app. Not too big of an issue but it should wo...

Counter offers

Greetings. Don’t know if that is the best title for my subject. First, ‘THANKS’ for eBay. I am not real happy with the repeated offers and reminders of things I have looked at or ‘watched’. It seems to add more work for me and very seldom is any adva...