Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Income

Where I can find my year selling income for tax return on app? 

User avatar by Explorer
  • 76 Views
  • 1 replies
  • 0 helpful

eBay functionality degrading

Very rarely is it possible to download any product photos from the new app version. Row upon row of blank frames is now the norm, and if left alone never do appear. This is impacting both buying and selling, and will result in the search for a new pl...

User avatar by Explorer
  • 78 Views
  • 2 replies
  • 0 helpful

Buying

It will not let me buy stuff with my gift card

User avatar by Enthusiast
  • 58 Views
  • 1 replies
  • 0 helpful

Buyer bid but didn’t pay

A buyer bid on my item and was the winner. It’s been 10 days since the auction closed. I sent a payment reminder and direct message about payment and nothing. This is the first item I’ve sold on eBay ever and wanted to know what I should do?

Payout problems

I have tried over and over to add a bank so I can get my money but when I try to add a new bank the old bank information does not clear.

Put offer

I put a offer on a ring. I did not know I was going to get forced to pay when I only made an offer. A little upset with this and will cancel my eBay account.

Paying

For some reason it keeps trying to make me pay a dollar for some reason I’m trying to sell on there and it didn’t say anything about paying when I started now all of a sudden it wants me to pay a dollar I would also like to have my account deleted be...

Payment

It won’t let me use my credit card for payment just pay pal 

User avatar by Explorer
  • 42 Views
  • 0 replies
  • 0 helpful

Refund request

I recently used the eBay app two times trying to purchase 11 items for laurel Duxbury and I was changed two times for the amount of $296 and instead of saying my order was in it said it was having trouble with my debit card when I had the full amount...

User avatar by Explorer
  • 60 Views
  • 1 replies
  • 0 helpful

Seller will not reply to me

Minutes after I mistakenly paid a vendor for purchasing the wrong item, the seller refuses to reply to me. The order shows that it is shipped 2 minutes after I placed the order and immediately contacted the Seller. What is going on here?

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