Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay/PayPal

I just purchased some items and eBay showed the billing to a Visa card I removed from PayPal a long time ago.

400 Items in watchlist

One of the last app updates stated that you can now save up to 400 items in your watchlist but there has been no change at all in my app. Haven’t been able to add anymore than there already were.

User avatar by Pathfinder
  • 77 Views
  • 1 replies
  • 0 helpful

Can’t access my purchases

Hi I am having trouble accessing my purchase when I open the app and click on purchases it is not showing anything and when I swipe down from top to refresh it it is giving this errors which I have attached screenshots below   

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User avatar by Adventurer
  • 103 Views
  • 1 replies
  • 1 helpful

Bid cancellation

Hi I put a bid in but retracted. The seller agreed & canceled the purchase. But it’s still showing I have to pay. How do you remove this item

User avatar by Explorer
  • 73 Views
  • 1 replies
  • 2 helpful

No me deja hacer compras

Buenos días que tenido problemas voy a hacer con la aplicación de eBay debido a que me dice que mi pago no puede ser aplicado por la cuenta con problemas en PayPal ya yo le escribía PayPal las cuales ellos me informan un tipo de problema en cuanto a ...

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The eBay app

The eBay app I’ve tried to Download the app but my iPhone will not except it don’t know why I’ve tried several times but cannot get the new update

Not reviewing item bought

I bought a pair of gloves off eBay about 3 or 4 months ago and have it in my purchases in my settings , and it shows it hasn’t even shipped yet, and I can contact the seller or company , and information?

Block buyers who don’t pay

Please make it easier to block buyers who won’t pay and so the seller can leave negative feedback. It’s complete **bleep** that buyers can claim and never buy and not get punished.

Active items

Why in my active listing column does it also show my sold items that say “item out of stock”. Shouldn’t my active listing only show just that active listings? Is there anyway to fox this? All sold items should just be in sold column

User avatar by Rising Star
  • 75 Views
  • 1 replies
  • 0 helpful

Help

My gift card coupon was taken from my account with me making a purchase 

Ayúdame!

Hola tengo una tarjeta de regalo y no se como utilizarla me pueden ayudar por favor

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