Seller News: July 2025
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Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
Email address
It appears I may have duplicate eBay accounts. My email address needs changed and when I try to change it, it comes back that my email is already in use! ,my old email is listed in my account info and I need to update it to my new emAil. Can you help...
Two dates for ended listings
The app shows two dates for ended listings. In the list of ended listings is one date -- the actual end date I figured out. Clicking on a listing, another end date is shown along with the start date -- i figured out the date the listing would have en...
Refunds to sellers
What is going on! My sneakers were sold then the buyer canceled because my buyer wasn’t told sneakers had to go to NY for authenticity and took forever so they cancelled them. Ive been waiting for my shoes I sold to be returned to me. I can’t even be...
Resolved! Update my address for return label
In my account settings it shows my updated address, but when I go to buy a return label it still shows my old address?????
Why am I restricted?
Please let me know why my account was restricted?
Queja
Hola! Quiero abrir una pequeña queja. Me pusieron 2 amonestaciones y no entiendo porque. Ayuda por favor que necesito seguir comprando
Seller Funds Not Available?
Sold an item on Thursday and buyer sent money that evening. I have not received my funds. I cannot find a customer support number, but how do I get my money, please? Thanks
I can’t place offers and bids
It says I am restricted from placing offers and bids what happened?
Hello
I got a problem with one of my orders I did not know that the location was in Texas I’m in Maryland and I am trying to find out what to do
Someone else’s email but my personal info
My eBay had some one else’s email address at top of screen but shows my correct name, address, and notifications. Any ideas? Help!
Money not depositing into my paypal
My money for sales is not depositing into my PayPal. This has caused me to hold on shipping my orders. Why isn’t the cash going into thr account at time of purchase?
Sold and item - buyer paid? - when and how do I receive the money?
Sold and time on Thursday and eBay says buyer paid. How and when do I receive the money??? HELP!!!! Thanks!
My Apple Watch
So I ordered two different apple watches y’all sent me an email saying one was out of stock so I order another and its not showing on my account where I ordered it at
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