Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Queja

Hola! Quiero abrir una pequeña queja. Me pusieron 2 amonestaciones y no entiendo porque. Ayuda por favor que necesito seguir comprando

Seller Funds Not Available?

Sold an item on Thursday and buyer sent money that evening. I have not received my funds. I cannot find a customer support number, but how do I get my money, please? Thanks

Hello

I got a problem with one of my orders I did not know that the location was in Texas I’m in Maryland and I am trying to find out what to do

My Apple Watch

So I ordered two different apple watches y’all sent me an email saying one was out of stock so I order another and its not showing on my account where I ordered it at

Items not arrived

I have several items that did not arrive from out of country. The details on these items are no longer available. What do I do? I can see the items but it appears as though the seller can’t be reached.

Cannot update app, sign in

I have tried more than the allotted times to access my account which is a great feature when someone else is trying to access my account. Not so much when it is me. I needed an update. Did the update, don’t know why it isn’t happening but it’s not. S...

App support

Some merchants offer discounts when buying other items from store, eg “but 1, get 2 15% off.” Normally there’s a link put to other items in the sellers store. This is not working, either from search pages or on “cart” page. Had been working fine and ...

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Saves

Items that I save don’t show up on my “saved” list 

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