Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sending invoice from mobile device

I sell on eBay from my phone. I have customers that purchase more than 1 item and want to be invoiced for combined shipping but I can not figure out how to do that from my phone.

I can’t pay

It does not let me pay for any item with my debit card and I do have money in my account.

Got hack

Somehow I got hacked someone’s buying stuff out of my account and sending them to Florida I do not live there I live in Texas I contact the seller and he still **bleep**

Wrong charges

Being charged for Pokémon cards in my account after the website told me it was not enough information. Refreshed and it charged me twice. 350 a piece. I don’t mind purchasing them but the problem is it said I didn’t purchase anything

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Unable to locate My eBay bucks

Every quarter I managed to lose my eBay bucks that I have earned , since I cannot locate them. I have never received a certificate nor have I ever been notified that I had Bucks available!

Messages not being sent

I am sending messages to different sellers that I have purchased from and I don’t see these messages in my sent directory and they are not responding .. I am guessing because they have not received them..

Won’t stop messaging me

Buyer wouldn’t stop messaging me saying I love you on first message than I agreed to a bid and this person still wanted to deal after I excepted the offer they would go away so then I blocked it

Sale changes to a bid

I do not understand when I put shoes for sale then eBay changes a sale to allow people to bid on it . Can you explain why ?

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