Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

I need help fast it’s not letting me post on eBay

I’m trying to list an item but everytime I click the list it button it won’t let me it tells me I need to put in my paypal email and I would rather use my card not PayPal how could I post it without having to use PayPal

Receiving payment

Someone is buying a product from me and he couldn’t because eBay sent them a message saying “ the seller can’t accept payment right now. Please contact the seller. “ Is there something in the settings in need to change ? I don’t know what to do.

Resolved! Sold item unavailable

How do I refund and stop sale

Shipping from location

Is there a way in my account settings to only show item that ship from USA only?or to set my default (shipping from) to USA only?? Thank You

Offers send payment to incorrect paypal account

Sending offers routes payment to a different paypal account that is incorrect. Buy it now listing’s payment goes to the correct one. Please help.

Cannot enter brand when listing

I can no longer enter the brand name when listing in the app. It freezes every time I try. I have to finish the listing on desktop to add the brand name.

Resolved! Filter > Price problem

Since the latest update I cannot group items by the price range. Price option is obviously not working. When I put Under 4$ I still get items with 30$, 120$ and similar high prices.

1099's

Was wondering if eBay will be sending out 1099's for 2021? If so, is there minimum like paypal did (200 transactions and or$20,000 in sales) Thank you.Ypsilantihastreasures

My bank card

I cannot purchase anything and I need know why. I updated new card information and I know I have money in account because I just got paid yesterday.

No good

I can’t change my mailing address

New app update on Samsung a20e mobile

Since this new app update on e bay it doesnt load correctly and runs slow it's completely useless , I hope e bay sorts this recognised problem out soon I have meanwhile reverted to the old way of typing in e bay full address on my browser

A buyer won’t let me buy a product through eBay and now my eBay account isn’t letting me buy anythin

Cancellation of order

Both the seller and I have agreed to cancel item, but the app will not allow us to to go back and cancel. I tried to contact eBay but it is just automated AI and of no help. Please review my emails on the item and help us cancel the order. Thanks

Unable to checkout

I’m getting this message, when I check out, I signed out and signed back in, but still stuck, what’s going on?It appears that you haven’t provided the required information to confirm your identity or financial data. As a preventative measure, we’re c...