Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sellers aren’t shipping.

Sellers aren’t shipping in a reasonable amount of time. I have been on eBay since 2003, but this is insulting and unprofessional. I’m done.

User avatar by Enthusiast
  • 164 Views
  • 7 replies
  • 2 helpful

Charge

My card was charged for $2.90 when I didn’t even buy anything 

Resolved! Permanently Suspended?!?

Lately I’ve been permanently suspended from the ebay from community harm from just listing Football cards for some reason does Anyone know their email or I’m going to sue becuase I’ve been buying cards and didn’t get any have my money back actual imb...

App Shows 2 paid - ship now

The My Ebay page on the app shows 2 paid - ship now under the Selling section even though I have already shipped everything. Using iPhone with IOS 14.4.1. I already updated ebay app to the newest version, deleted and reinstalled app and still it show...

Payment processing

I am unable to pay with Apple Pay or by entering my debit card information. eBay is the only site I am having issues with.

User avatar by Enthusiast
  • 53 Views
  • 0 replies
  • 0 helpful

Change of address

I have moved from norfolk va ti lafayette in but my packages keep going to norfolk how do i get my packages re routed

User avatar by Enthusiast
  • 58 Views
  • 1 replies
  • 1 helpful

Shipping issue

Good morning , there seems to be an issue with my shipping address. Most of my packages are being sent back because of insufficient address or whatever and some are going through. why is this happening??,

User avatar by Enthusiast
  • 60 Views
  • 1 replies
  • 2 helpful

Buyers address

When making a purchase if you change the mailingaddress befour changing the payment method the spp will change back to the bsse address and your packages are shipped incorectly

User avatar by Enthusiast
  • 52 Views
  • 0 replies
  • 2 helpful

Package delivery

My package was suppose to come on the 6th of March and it still haven’t arrived yet and today is the 10th of March and there’s no way for me to contact eBay the seller isn’t responding to messages and I don’t know how I will schedule a new delivery d...

User avatar by Enthusiast
  • 71 Views
  • 2 replies
  • 0 helpful

Notifications

I’m tired of receiving notifications from eBay about stuff for sale. I have turned off notifications for eBay on my phone, but can’t find where to turn off notifications on the eBay app

User avatar by Enthusiast
  • 45 Views
  • 0 replies
  • 0 helpful

Offers to Watchers

Hi Ebay! I can’t find where to make ‘no counteroffers’ the default when I send rock bottom offers using the Send Offer feature on the mobile app. Please let me know how I can correct this! Thanks!

Something in billing messed up

Every time i try to checkout it says incorrect billing info. Everything is right and i reenter the card info and still says the same thing. Started doing this a week ago and still not working. I had a order of 4 items from different venders two items...

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