Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sucks! App sucks! eBay sucks!

My watch list....first click to it is fine but then it switches immediately to a shortened list that removes your top items. I think it switches to one of those subcategories without even touching anything. I hate eBay. They have screwed up everythin...

Wrong return address

Hello I have a Souter returning a purchase and the wrong address is on the return shipping label

User avatar by Pathfinder
  • 47 Views
  • 0 replies
  • 1 helpful

Ebucks

On my last few purchases I’m unable to use my ebucks. Says enter code and no where on my eBay app am I able to find my ebucks balance. Pretty ridiculous it doesn’t just come up at checkout.

User avatar by Enthusiast
  • 81 Views
  • 2 replies
  • 0 helpful

Not accepting my payment!

eBay is not letting me pay for my item that I won on a bid! It’s saying I have to use a different card and I don’t know why ? I contacted my bank and there is no hold on my card so I don’t know why eBay is not letting me use my debit card! Can you pl...

Tax

Hello, I don't understand because in the last purchase they charged me tax on an item, in this case, used shoes, this item paid its tax when it was sold new.I would like to know if this policy of you is for all the used items that you sell if so I wi...

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