Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

HACKED

My account was hacked. I never listed anything for sale! 

Revising Feedback

I inadvertently left negative feedback and the link she sent to revise is stating there is an error- see below. I welcome any suggestions.

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Buying

I’m having trouble purchasing items am I restricted?

Why charging me return labels for defect items

I don’t understand why eBay charges me ridiculous amounts for defect items return label. This is absolutely uncalled for. I didn’t even know that eBay has charged me for all the items that are not good every-time i make a return. This is absolutely a...

Bidding

Hello,I am bidding on a used shirt. It’s current bid is when I joined was $7. When I entered my bid it has somehow mis understood my bid for $10 for $950. This is frighteningly wrong. I cannot decrease my auto bid. Please adjust immediately.

Payment

How do I get paid off eBay it says I have 1300 in my account but is waiting like a month

Fruad

Why you dont want to give me my refund I call and you all hang up and dont answer my calls

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Notifications

I turned off notifications and I’m still receiving them. ALL THE TIME. I checked through my settings and eBay notifications are 40% of my battery usage. I like eBay but, my phone was very expensive and it’s not worth the wear and tear on my battery. ...

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