Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bank Information

I am not able to buy anything without the new policy of entering my bank information. Once I finally have the chance, it tells me “All Done!” then acts like I did nothing. The pop up for it is still there and no matter how many “All Done!” it gives m...

?

WHY can’t I find my eBay messages? this app sucks

Add cash a store

hi  I ‘m unable to add cash the app doesn’t generate the bar code 

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Can’t log in to ios app suddenly

I was recently logged out of my ebay account on the ios app but every time I try to log in it just freezes on the sign in page but won’t let me go any further. Since this started I have updated the app twice but the problem still isn’t resolved. Is t...

Fraud

Has anyone experience purchases sent to an unknown address?This will be a second time a shipment has been sent to a Florida address when I reside in California and eBay is unable to tell me why this has occurred referring me to the seller. It seems t...

Bidding

Ive been bidding on the same item for a couple days now, n i just went to bid n ebay gave me a notification saying i cant bid anymore! That ive run out of bids? Ive always paid for my items, not im gunna not win said item bc ebay is blocking me , **b...

Horrible eBay app

Why can’t eBay make a app that works? this app won’t let me see many critical aspects of my acct. YOU COULD DO BETTER

Can’t delete messages folder

I have a “my folder 1” only on mobile, and I can’t delete it. I can delete it on desktop and it reappears when I visit mobile app messages section. also, there is no way to empty messages trash, not even on desktop.

Phone number

Anyone have an actual phone number for eBay? This is so **bleep** frustrating!!

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