Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Drop Price $1 Button Not Working

The drop price by $1 button does not work on the app and on the computer. Any ideas on how to trouble shoot. I have to constantly revise, rather than just be able to hit the Drop price $1 button.

User avatar by Pathfinder
  • 145 Views
  • 3 replies
  • 0 helpful

Payment

eBay keeps saying check card details but everything is correct 

User avatar by Enthusiast
  • 65 Views
  • 0 replies
  • 0 helpful

Unknown charge

I have charged by eBay 8times last night after I put my account information. But I haven’t purchased anything

Account

My account and Info are all gone , I asked for a password reset and now I’m on a new account

Messages not sending.

I have reached out to people through the app itself to work out information with my order but it is starting to seem like the eBay App on iOS is not sending my information to the people I am trying to contact.

User avatar by Explorer
  • 51 Views
  • 1 replies
  • 0 helpful

App updates

Please stop with the updates!every update causes our sales to drop.it’s beyond annoying.figure it out so it doesn’t effect our sales!

Pago de producto

Buenas tardes una consulta realice la compra de dos artículos en eBay ya me realizaron el débito en mi tarjeta, pero no sé cómo puedo revisar el estado de mi compra

Address issues

Anytime I sell an item: the shipping label ALWAYS uses an old address which I have since deleted a while ago. How is this possible?

Scan to list tool for trading cards - FAQs

1. How do I access this feature? This feature will only be available in the 6.15 (and newer) releases of the iOS and Android eBay apps in the US starting mid-April. This feature is not supported on desktop or mobile web experience. To use image scan,...

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