Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Error when purchasing

So I recently won a bid and trying to purchase the item at the cart. But when it loads up to the checkout screen I get an error saying that the person can’t accept payments and tells me go to the seller for help. But everything seems to be fine on bo...

Saved search feed

Request to stop refreshing feed during a view session. User experience is poor if interrupted during scrolling. Very serious UI fail here. Please fix.

Billing info problem

Hi,I’m trying to buy some stuff, but the app is telling me that billing info is not correct or something, please see the attached file (screenshot), can you help me? What info is needed to enter? 

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Drop Price $1 Button Not Working

The drop price by $1 button does not work on the app and on the computer. Any ideas on how to trouble shoot. I have to constantly revise, rather than just be able to hit the Drop price $1 button.

User avatar by Pathfinder
  • 145 Views
  • 3 replies
  • 0 helpful

Payment

eBay keeps saying check card details but everything is correct 

User avatar by Enthusiast
  • 65 Views
  • 0 replies
  • 0 helpful

Unknown charge

I have charged by eBay 8times last night after I put my account information. But I haven’t purchased anything

Account

My account and Info are all gone , I asked for a password reset and now I’m on a new account

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