More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
Resolved! Ebay app
My samsung tablet keeps saying my eBay app is out of date I need to upgrade But when I uninstall and upgrade it still keep telling me to upgrade app and won't let me open ebay
Editing Offer Min and Accept Prices
In the iOS app, if I attempt to edit the Best Offer Min and Accept Prices, I can only change 1 character at a time instead of editing the whole entry box at a time. Very frustrating. This has been happening since a few updates ago.
Signing in
The sign in option won't show at the top of the screen and I've tried everything including changing the font size and the zoom settings on my phone
App won't open
My eBay app won't open despite following all the trouble shooter advice
Resolved! Installing
Hi why am I having problems it is saying update the eBay app, when I go to do that it just keeps saying the same update, I have ordered stuff and have notifications but won't let me in as that message keeps coming up. Frustrating or what help.
Resolved! You such
It says that I need to update but it won't let me.
Can't update my app for tablet
Can't go on my eBay account. Says I have to update. When I press the update button it just brings me to open or uninstall
Old account
Hi just update latest eBay version on my phone. My old account have been replaced by the new account lost all my details etc how do I get my old account back?
eBay Motors
Hello!When we tried to create a listing (used item) in the category eBay Motors Parts & Accessories Car & Truck Parts Exterior Tailgates & Liftgates via API we faced an error The category is not valid, select another category . Manual creating was su...
Resolved! Can't log in on new Galaxy S21
Downloaded latest version of eBay on new Galaxy S21. When I try to log in using app or browser on this phone, a message pops up saying "Please update this app to log in." Strange, though, I had no problem logging in here to ebay community in Chrome b...
Error (-1009)
eBay app would not work so I deleted it and went to reinstall it with no success. I have plenty of data. The odd thing is that on the app it says it’s open but then it gives me this error message.
Purchase showing in purchase history.
Hi, I recently updated my eBay app and now it only shows the last couple of days purchases in the purchase history. It even removed an item that hasn’t arrived yet. This is happening on the app and mobile browser. Desktop shows things normally. Any s...
Exceeded daily ebay app login limit
I haven't been able to use the ebay app for over 24 hours after it showed I logged in and out too many times. The message said access for this function would be denied for the rest of the day. I have deleted and re-installed the app multiple times an...
