Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! New User of eBay app on iPhone Questions

I finally splurged and bought a smart phone (iPhone 12 Pro Max). The first app I installed was eBay. Now I have 2 questions: 1. How do I log off the eBay app? 2. I have 2 eBay selling IDs. I'm currently logged on to one. How do I log on to the 2nd ID...

App lässt sich nicht aktualisieren

Egal was ich schon unternommen habe an updates, eure App lässt sich auf meinem Samsung Tablett nicht mehr aktualisieren bzw nutzen.Kann mir das einer erklären.MfG

Unable to checkout on Ebay android app

Hi. I have been receiving the attached error for roughly a month. Ebay's customer service agents have suggested to just use browser and checkout? The problem though remains. I've reinstalled the app, deleted cache. The app has been automatically upda...

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Request Invoice Not Available on Mobile

All of my buyers that want to buy multiple items but get combined shipping say they cannot request an invoice from their mobile device. It appears this option is only available on a computer. Fix this.

User avatar by Adventurer
  • 149 Views
  • 1 replies
  • 1 helpful

Checkout with Google pay

Been having issues for days trying to check out with Google pay not Google pay as have used on different sites. Anyone else having same issue or a fix please?

User avatar by Rising Star
  • 450 Views
  • 0 replies
  • 1 helpful

Reinstall eBay app

I’ve deleted my eBay from my desktop and can’t reinstall it; I only get the option to ‘open’ it

Can’t share listings in eBay app for ipad

The share button is no longer working in the eBay app for ipad. This started with the latest operating system update, to IOS14.6. The pop-up for sharing is not working. All I get is a barely visible little box behind the word “item” at the top of the...

User avatar by Rising Star
  • 612 Views
  • 4 replies
  • 2 helpful

Resolved! Can't hide refunded orders from the sold tab anymore

There's a bug with the latest app for a while now. If you go to your selling menu followed by "Sold" tab and filter "Post - Paid now" you'll see your orders you have to ship + orders you have refunded. On older versions you were able to select the re...

User avatar by Adventurer
  • 209 Views
  • 1 replies
  • 0 helpful
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