Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ebay app error with android devices.

hello ebay,Here is an error with my ebay app on android. Please explain me how to fix it. : when I click on msg inbox message its always give some network error.Then another... How to enter the community on appThank you.

ebay app issues with android devices.

hello ebay, here are the issues with ebay app on android app plz fix it.1 : when you click on view order from the inbox message of buyer, its always give error to retrieve error.2 : there is no option to login with biometric . 3 : even you already lo...

Item stuck on "ready to ship"

  I have an item that is stuck (see first screen shot)... It keeps saying that it's ready to ship on my home screen, when I don't actually have any items waiting to ship. This item has already been shipped. It only shows this in the app, not on the d...

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eBay app for iPad - Watch List categories

The new updates are removing this feature while the phone app still has this. When using the “Watching” feature, there is a bar that separates product categories to help you sort out when there are a lot of items in your list. Hoping the IPad version...

User avatar by Explorer
  • 152 Views
  • 1 replies
  • 0 helpful

App made purchase without me pressing button

I was ready to make purchase sat my phone down for about 5 seconds, yes it still showed the same screen, turned back around and the completed screen was displayed. No one was in the room and I was inches from the phone. I’m only reporting because I n...

User avatar by Enthusiast
  • 180 Views
  • 0 replies
  • 0 helpful

Resolved! Constant vibration issue since last update

Since the last update the eBay Android app on my Google Pixel 3a XL has a really annoying issue where it will constantly vibrate when looking at items. The frequency of vibrations varies and I believe it likely has to do with how much time remains. D...

User avatar by Adventurer
  • 2178 Views
  • 18 replies
  • 10 helpful

Can't load more paid items on mobile app

I am using ebay on iphone 11 promax. 1 week ago, when I searched for paid items, ebay only showed the last 10 paid products. I have tried everything, deleting the app and re-downloading it, but it still doesn't work. Has anyone had the same problem a...

User avatar by Adventurer
  • 167 Views
  • 0 replies
  • 0 helpful

App. Recent purchase history issue

The past couple days, I haven’t been able to view beyond the last 10 purchases on the app. or via mobile. I can view all of the last couple years purchases.Is this a temporary glitch?I uninstalled and reinstalled the app, but no luck.(I updated my ph...

Watcher counts incorrect on App

Doesn’t look like the watcher counts are correct on the app. When I look at my listings on PC I have many watchers. On the app they don’t show up.

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