@acrystalshop wrote:
Has anyone else notice their drafts are not showing up on the app under the selling tab?
I tried restarting my phone and uninstalled the app but they are still missing.
They show up and can be edited on a desktop though.
Hi @acrystalshop! Are all drafts are missing from the app?
@acrystalshop wrote:
Yes , all are missing from app.
If I try to create a new listing through the app and save for later it shows the draft but it will not show any drafts created through a desktop using templates, create similar, etc .
Thanks for following up @acrystalshop! So you're on the most recent version of the app, you tap Selling and once you get to that screen, there's no mention of Drafts. Will you send a screen shot of what you're seeing?
Correct, normally it would say drafts under promote your listings and above selling promotions .
@acrystalshop wrote:
Correct, normally it would say drafts under promote your listings and above selling promotions .
Ok, thank you @acrystalshop! I can see my drafts so the screen shot will help. Just to clarify, you're on eBay app version 6.46.0 correct?
Yes I believe it is the most current version. Reinstalled it earlier to see if anything changed.
@acrystalshop wrote:
Yes I believe it is the most current version. Reinstalled it earlier to see if anything changed.
That's it @acrystalshop, thanks for confirming. I'll get this passed over to our mobile team for a closer look. 😊
@acrystalshop wrote:
Yes I believe it is the most current version. Reinstalled it earlier to see if anything changed.
Hi @acrystalshop! They've come back asking if you would pull the screen down to refresh it and see if the drafts show up now. Let me know if that does the trick!
@acrystalshop wrote:
They are back now.
I tried swiping down many times and it did nothing.
Awesome , thanks for the help!
🙏
Oh good! I'm glad the fix worked @acrystalshop!!!
Thanks for bringing me over here! Updating the app worked and now I can see my latest draft, but the text is missing! I've tried to refresh the screen a few times but the text is still gone
@mountainlex @ckshopology @americanheritageminting will you update to the newest version of the app 6.47.0 and let us know if you're still having issues with the drafts? Thanks!
