Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
App not working
I been having An issue with a app for a months. Half day works fine the other half just keeps loading
I want to stay , lake was , whit my old app ,.
I can get this app ,. The new one , I want to stay with, the old app , my cell don’t get the new app , please help
Resolved! App crashes
Using my iPhone 12, when I go to Selling, then I click on a Draft the app crashes. When I try it for the second time it's works correctly.This happens almost every time I go to the draft and add images.Anyone else experienced this?Thanks,Itzys
Car, eBay aukro
I was looking for my first car (17) and the person told me email them and I found them off offerup, they told me eBay was the third party so transaction would be safe for both of us and I had to pay with eBay cards. Little did I know it was a scam, t...
Cant Upload Photos to drafts on app
App has been regularly glitching and giving me this message every few drafts when I try to add photos to them. Already contacted customer support via phone and they said they notified their IT but its been over a week and the problem persists... Is t...
I can't sell on ebay anymore with my older iPad even though it has updated software of 12.5.5.
I have an iPad Air with ios 12.5.5 software update on it, as listed in Settings. I can no longer sell anything on eBay because it says I need an updated app. When I click on<>, nothing happens. I am locked out of selling on ebay. Can anyone help?
No camera on app
The camera on my eBay app no longer exists. I have bar code only. I updated app with no success. I have iPhone 14.8. Pl help.
With the latest update, search results have degraded on the iOS app.
Search results don’t show up the same way as on desktop anymore. See pictures for what I mean: Desktop- App- it doesn’t give you the option to select the most popular categories on the app anymore. You’d have to either go to “filter” and change it ma...
eBay app on iPhone not letting me sell similar listing can someone help?
I have uninstalled, reinstalled, cleared website data and still not able to sell similar I get (no response from server, e operation couldn't be completed. commerces error commerceos.o try again
Ghost order
I was searching Nike shorts the other day and looked at a fee. I didn't "like" them or "save for later". The next day I got a notification that I needed to pay for an item. My wife saw the alert and just paid it. Not knowing I didn't order. Is this w...
Saved vehicle's in garage.
I had vehicles in a saved garage. I was able to just check vehicle and everything for the vehicle would show up and let me choose what I section I wanted to find parts for. It was a lot easier to find parts for my vehicles.
Where is the customer service phone number,
It is impossible to reach an actual person to discuss a problem.
Resolved! Ebay App - Can't List
Hello,I just got back from vacation. I turned off my vacation and was getting back to listing. I use the Ebay App on my iphone as it is faster for me. Anytime I search and find an item then choose "sell one like this", my phone just times out and the...
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