Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
iOS app Saved Search bug
iOS 15.4.1eBay 6.60.0.2990Bug: Saved Searches that show new items are opening with ALL results instead of just the results that are new. For example, if my saved search 'Hawaiian shirt' shows that new items have been listed, when I tap, instead of sh...
My order
Where is my order?
Bug
Whenever an item is created for sale (or you're revising) and multiple things are edited in the "buy it now" field, it will automatically throw away your changes, turn on auction, and disallow you from turning auction off until you discard all of you...
App not working
Since a recent android update the app isn't working properly on a few things it no longer works properly on the min and max price filter part I can enter my max price but all it says is next not done and it doesn't filter it down.The second one is th...
Latest app update locks app when replying to messages.
Latest app update locks app when replying to messages. 6.61.0 does this happen to anybody else?
Unable to reply
When I’m trying to reply to a message from the seller, the screen freezes and it won’t let me send or cancel.
Cha ching sound notification
I just got a samsung s22 ultra and the cha ching sound on my ebay is way too loud. How do I lower the volume for this?
Item description not loading
When I try to open a description of an item on the ebay app to read it, it never loads - just blank white space. Sometimes it will say its loading but never does.I only used to have this problem sometimes but always does it now. Please can this be so...
After sending email the app crashes.
Hi.I been sending messages from eBay app. What seems to happen is that the app crash. I.E i can't go back and can't cancel. No button is available.
Resolved! IOS app crashes on Send a message
The app keeps freezing after you press SEND in the messaging thread. It does send the message, but you have to close the app and reopen to use the app to use it.
I'm so flipping motivated by the ebay "cha-ching!" notifications sound
It might be because it means I sold something and I get excited, but I wonder if anyone would get annoyed hearing it constantly. I'd assume from a business perspective that hearing that sound means business is booming. What do you guys think? Do you ...
"Recently Viewed" list is not being updated after last update
"Recently Viewed" list is not being updated after last update.
Resolved! Logon eBay app
Buenas tardes, llevo toda la tarde sin poder logarme en la app de eBay. Me dice que actualice la versión y tengo la última 6.49.0.3 pero sigue sin dejarme hacer logon en la app.
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