Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Scammer on your website

Hi im the review you responded to on the apple App Store. I recently resolved the issue and got my money back no thanks to you or your scamming sellers. If you would please go through your sellers to make sure they aren’t scammers and actually valida...

User avatar by Pathfinder
  • 387 Views
  • 10 replies
  • 0 helpful

eBay Android app partially in Chinese???

The Android eBay app is displaying some menu items in Chinese language, namely Location menu in filter and any Help & Support menu section. Phone is in English language, app is installed in English language and eBay settings is set to English languag...

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I cannot use nor sign into the eBay apo anymore

Hi there. For approximately 1,5 months now I cannot use nor sign into the eBay app anymore. It happened out of nowhere. I believe the app stopped working before updating it as I hardly update apps, unless absolutely necessary (like WhatsApp, banking,...

Resolved! Add Iraq

Hello, I am one of the users of your wonderful program, but there is a problem that there is no state of Iraq until my registration is complete, and I write to one of the sellers in the program, knowing that all Arab countries exist except for Iraq. ...

Purchase history

unable to view purchase history. Keep getting an error message. Tried signing out and back in to no avail.

SM-A9100 2016

Hello to everybody...i want to find my fist buyings on eBay(November 2017)...i have a link www.sarweb.ebay.com/sar and don't work...paypal also have only of may 2019...any idea???...about link he give the chat of ebay

Images not showing in app.

What has happened to the App? The app no longer shows images. I've uninstalled and reinstalled the app and still the same. I've also cleared cache and data, no difference. Anybody else had this and what they did to get it to work? Cheers...

My garage feature

Hi, I've been using ebay for a number of years now and purchase a fair amount of car parts. In the past the my garage feature has been sort of ok, but now it doesn't work at all. I've entered my vehicle a few times and still nothing. Another very ann...

User avatar by Explorer
  • 470 Views
  • 6 replies
  • 0 helpful

Unable to cancel bid orders not paid - blank white screen

Hello eBay, I’m putting this issue I’m currently dealin with a customer... I’m trying to cancel an order from a customer, but it just gives me a blank white screen. Please fix, and hope this brings up any issues other sellers are dealing with. I am u...

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