Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My Sold Listings

Hey everyone, my issue is on the eBay iOS app I am no longer able to locate an item I’ve previously sold by typing any word from the old listing. For example - lets say I just sold a Tonka truck, and now I have another identical Tonka truck I want to...

User avatar by Adventurer
  • 257 Views
  • 6 replies
  • 0 helpful

sold items

The sold option for filters not showing up on my iphone 6. I have deleted and relaoded the ebay app but did not fix the problem.

hide purchases

so I was trying to hide purchases but it wouldn't allow me to no matter how many times I tried

Nearest first

I usually pick up a lot of items and use the nearest first part a lot but it seems for a little while now that it don’t tell you how far,it used to go up in increments of 5 miles at a time but now it don’t say at all. Have I changed a setting or has ...

App not responsive with Apple Smart Keyboard after latest update

Hi all, Just wanted to address an issue since the latest update on the iPad application. Seems to function fine when solely using the touchscreen however after a short period the scroll function using the keyboard seems to stop working. I’ve reset th...

User avatar by Adventurer
  • 907 Views
  • 14 replies
  • 0 helpful

Major problem with app for sellers!

I have the updated version of the eBay app and there is a problem when I am listing an item. The listing will default to seller ‘accepts returns’ even when you deselect it and click save. I am thankful I managed to catch this fault as three listings ...

User avatar by Enthusiast
  • 96 Views
  • 1 replies
  • 0 helpful

My bids and offers page won’t open

Anybody else having the same issue my bids and offers page just won’t open,you click on it and it shuts eBay page down and takes me to the Home Screen on my phone many thanks I have the latest eBay update

User avatar by Explorer
  • 316 Views
  • 4 replies
  • 2 helpful
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