Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay app

Looks like Ebay don't care for are problem with app, considering stop using the platform

Resolved! Search screen changed to Saved Searches Edit Screen

About 2 updates ago in the iPhone App the Search Screen was changed. Select "Search" at the bottom line in the App. > "See All" > and instead of the view the List of All of my Saved "Searches", which worked well, NOW what comes up is the Saved Search...

User avatar by Adventurer
  • 111 Views
  • 2 replies
  • 1 helpful

Font size

Font size on eBay app is far too small. Especially messages. I have tried everything and have enlarged it through iPhone settings but still same. If you pinch to zoom, then the paragraph does not stay in the window, just one word. Please fix this. Gi...

Scroll function not working via Apple Smart Keyboard on iPad Pro

The scroll function on your application is still not working and has been the same for a few months now. Could someone from eBay please respond with a workaround or solution to this? It’s extremely frustrating. This is on a iPad Pro with Apple’s Smar...

User avatar by Adventurer
  • 174 Views
  • 3 replies
  • 0 helpful

Sold items have disappeared

On my eBay in the selling section, all my sold items have disappeared and the message”you have no sold items start listing”I have been selling and have listings, this started in the last week , any clue as to what’s happened ?

Saved searches

Has been ruined.. why do we need a font that big? An when I got into one of them it doesn’t just show me the new items it shows me everything.. it’s terrible!! How can I put it back to how it was before?

Didn’t win items not updating on app

Hi. does anyone else have an issue on the app where your “Didn’t win” auctions aren’t showing up or at least not updating in that tab? Mine stopped over a week ago. I uninstalled the app and reinstalled and still nothing. thanks for any help.

User avatar by Adventurer
  • 236 Views
  • 6 replies
  • 1 helpful

App issues

I started having the issue where I cannot view my sold items ,especially under the "ALL" tab the other ones seems too be working fine "Samsung S21 Ultra"

Screenshot_20220808-091319_eBay.jpg

eBay App Defaults

The Android app is very frustrating to use as a seller, since eBay only allows certain preferences to be saved, and will constantly default to others that I do not want or need. For example: Offers: I never use offers. Ever. It is incredibly frustrat...