Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Multiple credit cards

How do you use 2 credit cards for purchase???

Return defective item

How do you begin return process for a non working item? I messaged seller, they agreed to return. Selected damaged item on return form. App does not allow me to continue, typically buyer does not accept returns, confirm button on the form is disabled...

I can’t seem to contact buyer in latest app

Can someone help me please? I can’t seem to message a buyer in the latest app version of ebay. thank you

Android notifications lead to transparent screen

When I receive a notification for either a sale I made on eBay or a listing alert..... Any and all eBay notifications when clicked on in Android 11 justs opens up an invisible see thru eBay window. All I see is my desktop wallpaper. But you can still...

Switching from landscape to portrait orientation i the email editor

When I switch orientation in the email editor, I lose the message I was typing. This is usually inadvertent, and quite frustrating! Any ideas?

Resolved! I accidentally upgraded my "Messaging" portion of my iOS app and now it does not work

Hello,About a month or so ago in my iOS eBay app there was some option to try out a new version of Messaging. I do not know exactly what it said but I clicked YES and that I wanted to try out the new messaging. Every since then messaging has not work...

“Sell faster by sharing”...

In the ebay app, within "sell" list, underneath sold of items for sale items, there's items that appear that are all listed with a button called "sell faster by sharing ". Does anyone know how to get rid of them/it? It's annoying as it creates extra ...

Download ebay app

I gave tried fo two days to download ebay app. No success. Very frustrating

App update

The new app update messed up the listing interface. When you click on list an item. The page comes up but the keyboard disappears. I’ve reset phone and app several times. Still keyboard comes up then disappears right away. So I can not list an item w...

Buying Junk over promised stuff that is quality!!

Where are the distance miles shown now on the app?

Recenltly, couldn't we see how many miles away an item was from you? I feel like I just had this feature 2 weeks ago and now I can't see it. Any help?

Camera roll picture search

Yall need to turn that nack on so much easier to find exactly what i want jeez

Resolved! How do I Delete items from buy again?

How to delete items on'buy again'history?

My Sold Listings

Hey everyone, my issue is on the eBay iOS app I am no longer able to locate an item I’ve previously sold by typing any word from the old listing. For example - lets say I just sold a Tonka truck, and now I have another identical Tonka truck I want to...