Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Sort Filter button

Anyone else annoyed by the sort filter button on the screen when scrolling through saved searches. Like I don’t already have my sort and filter options saved when I saved the search.

User avatar by Thrill-Seeker
  • 3982 Views
  • 20 replies
  • 0 helpful

A bug in iOS apps

Both iPad and iPhones has this problem. When you go to revise and item. After changing the price, there is no place to put or adjust “auto accept amount.” But when you click “revise it” to save and update the listing, an error message would come out ...

User avatar by Explorer
  • 106 Views
  • 0 replies
  • 0 helpful

Completed listings

I can't find completed listings anymore to see how much items have sold for. It used to come up as an option but I'm not seeing it anymore. Can someone help me with this please? Thank you

Won’t let me login on app anymore

On the app, Whenever I try to login into any of my accounts (buying, selling, one for parents). It gives me this message “you have exceeded the daily limit so access for the individual function will be denied for the rest of the day. Please try again...

viewed items won’t delete

When I go to clear my viewed items several wont delete but only shuts down app completely every time I try. This is a recent issue. Kindly rectify, I look forward to your response.

Resolved! App crashes when trying to sign in

Brand new Samsung s10All the latest Android security patches have been installed.Android 12.Patched 1st April 2022. Installed the ebay app.click sign in with email.app crashes. Tried:Uninstalling and reinstalling the app.Clearing the cache.Clearing t...

User avatar by Adventurer
  • 205 Views
  • 1 replies
  • 0 helpful

Resolved! Open a c

How to open a case for a defective item received when it says no return ?

User avatar by Explorer
  • 300 Views
  • 1 replies
  • 0 helpful

Item number

One of the bugs I have identified Is that it’s sometimes very difficult to copy and paste item number from eBay app. can this be rectified please.i am using an iPhone 12

User avatar by Explorer
  • 102 Views
  • 0 replies
  • 0 helpful

Feedback filter

I think the app should allow you to have lockable filters (similar to the lockable filters in search bar) to be applicable in the purchased items to allow sorting by feedback status to enable an easier process for leaving feedback. being a frequent e...

User avatar by Enthusiast
  • 89 Views
  • 1 replies
  • 0 helpful
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