Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android app no longer showing auctions that I lost.

When I click on completed listings it shows them from months ago. The sort is correct, most recent first. This started a few days ago.

Can't sign in on app

So my app updated yesterday and when it did it signed me out, now I can't sign in, it just goes round in circles, I enter my id and password go through 2 factor identification and then it wants my id and password etc etc round and round it goes

eBay App not working!

Unable to list items thru mobile app as it does not allow you to choose the preferred shipping or payment policy. Not all options are available as they have been previously. I’ve uninstalled and reinstalled the app and called customer service to no a...

IAF TOKEN Supplied is invalid

This occurred a few years back and support scratched its head stating the classic IT excuse have you tried turning it off and on again, then have you reinstalled the software.Doesnt matter whether it’s my usual Username logged in or my friends they e...

IAF token expired? Can’t login???

Why is my app not working? it’s saying IAF token expired??? have uninstalled the app multiple times now and it’s done nothing???

Error

Iaf token supplied is expired?? Csnt sign in

CANT LOG IN, IAF TOKEN EXPIRED.

What is this? Never heard about it, don’t use it, some people say you have to do something by removing something from your pc and you need to go to a certain link. Sound like scam to me. Don’t use PC just mobile

Says need update but i dont have the option

I'm using a LG tablet, I was trying to use ebay, when I try to use the app it pops up update needed, when I go to play store it says its up to date, I can't use ebay it won't let me open it up. Is there anythimg that I can do I'm a ebay addict.

Saved searches on IOS app is broken

It no longer sorts by newest or last searched correctly.

Printing a packing slip from eBay iOS app

I’ve looked around and also used the help function but it refers to areas on the website not in the iOS app. I followed these instructions but “Sold” is not found in the My eBay area. I’ve looked from the auction itself but cannot find the feature so...

My eBay app not working very good

I’m trying to sell stuff on eBay but the app just keep loading help

Wont let me contact eBay buyer on app

What does this mean? When I try to contact him it says “ something went wrong please try again later”. Could this be a ban?

two device is using my account

mr sir My account is blocked by WiFi. Using the account from two devices. Is it okay to do?

eBay app

How to get eBay app to my mobile phone?

Blue Dot Appears for All Items in Saved Searches on Android App

Hello,I have several saved searches restricted to a specific category. Previously, the Saved Searches option on the Android app displayed a little blue dot if there were any new items meeting my search criteria in that category. Worked great.But as o...