Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Exceeded the daily limit to sign into eBay app

Hello, I just wanted to know if anyone has experienced the same and know of a solution. Basically, I have had to login and out of my account on eBay app couple of times (not sure how many) and then since last two days I am unable to log back in and g...

User avatar by Explorer
  • 1414 Views
  • 6 replies
  • 0 helpful

App locked me out due to exceeded logins?

So the ebay app has locked me out because it says I have exceeded the amount of daily logins. It said this was going to be the case for the rest of the day. Its been well over 24 hours and its still not allowing me access. Any help on how to get my a...

User avatar by Adventurer
  • 91 Views
  • 0 replies
  • 0 helpful

Saved Searches Issue for Android App

Hello All, The behavior for saved searches has changed, apparently with the January 13 update of the Android app. Here's the problem: I have my saved searches filtered to a specific category. Previously, I'd only get the little blue dot next to the s...

User avatar by Thrill-Seeker
  • 840 Views
  • 17 replies
  • 1 helpful

Bug in Android App

Creating a listing with Android App, the preferences cannot be amended and show returns accepted for 30 days. If you click on no returns, it just changes back to returns accepted again! Very irritating and No way to report software bugs .....

Bug in ebay Android App

Creating a listing with Android App, the preferences cannot be amended and show returns accepted for 30 days. If you click on no returns, it just changes back to returns accepted again! Very irritating and No way to report software bugs .....

Redédouanement systématique.

Les bordereaux d'envoi ne sont pas aux normes internationales selon la loi du 01-07-21. Ni le n°IOSS ni "TVA payée" avec le montant ne sont indiqués. Résultat: 100% des colis sont redédouanés de la TVA (déjà réglée sur la plateforme) à l'entrée en Eu...

Saved Searches not working on Android App

As of sometime this afternoon, the Saved Searches feature no longer works on the Android app. Any attempt produces the encircled exclamation point with the text "Something went wrong. Please check back later". I've "checked back later" for at least a...

User avatar by Thrill-Seeker
  • 171 Views
  • 1 replies
  • 1 helpful

Non functionality of order detail

After last update I can not view any details of order, so I can not read buyer details or to add tracking number.When using link Order details nothing happened and only refreshed the same screen.I deleted data of application and next reinstalled with...

Bad service

Dont buy anything here. They dont have any responsibility with your order. I did not recive my package. They said wait for it but waiting for it for a long time i got nothing. then they closed my order. stop buy anything on ebay.

User avatar by Adventurer
  • 307 Views
  • 11 replies
  • 0 helpful

La aplicacion de ebay en argentina no funciona bien

Cuando el comprador hace el pago no se puede ver su direccion , faltan botones que antes tenia , como agrgar informacion de envio , hacer un reembolso , enviar comentario , comtactar al comprador , y algunos mas que no me acuerdo , por favor actualiz...

iPhone 14 pro camera will not focus in app

The iPhone pro 14 camera will not change focal depth, in the eBay application. The camera operates as a fixed focus, and will not focus in on barcodes of items trying to be sold. This feature worked perfectly fine with iPhone 13 Pro.

User avatar by Adventurer
  • 350 Views
  • 1 replies
  • 0 helpful