Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Searches not loading

In the latest couple of versions of the Android app, saved searches no longer work and the error below is displayed. They work fine in a web browser, but not at all in the app. Tried clearing cache and storage, but with no luck

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User avatar by Adventurer
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COLLECTION Beta

Does anyone know how many cards you can have in your collection beta? I also was wondering why the prices fluctuate so drastically from day to day?

New feature

I’d love to see a feature where by if you’re looking at guying a pair of jeans or a skirt.and your looking at a model wearing those jeans and dresses but they are also wearing a T-shirt, a cap, a pair of shoes, or a jumper. imagine that on the listin...

Error during label purchase

happening on two devices for many months now. When i print from my computer the browser does not show an option to sign any agreement. I have the latest version of the eBay app installed on an iPhone 13.   

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App update

My app has been disabled it tells me to update. I hit button and get taken to a site that is chock full of info about how great eBay is—— but NO instructions on how to “update.” Sickening. How ‘bout you tell me HOW to update.

eBay app pending

I had a message on my phone to update my ebay site. But it was updated on June 8. It is still pending. I can't get to my account or to buy anything. What should I do. Can you help me?

Network error on app only

Can someone PLEASE HELP! For 3 days this has driven me nuts .. I can log onto the classic site no problem but everytime I log onto the app I get a message "network error , please try again" I have tried everything from reinstalling app, clearing cach...

Cannot go into the app

I just updated and kept getting this error message , cannot view anything bidding or purchase, please help  

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Oh, so you can’t turn off “watched item reminder” push notifications? Great.

I can’t turn off watched item push notifications without turning off all push notifications. This is utterly ridiculous and a very underhanded oversight, as well as an obvious marketing ploy. it’s manipulative and invasive, and you guys know it. Just...

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