Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved Search Bug

If you “Save a search” within the eBay app, with the sort option of “ending soonest”, when you choose to view the results, you won’t actually get the results sorted by “ending soonest” and instead have to choose another filter and go back to that opt...

Annoying ebay app glitch

If you're listing clothing on the ebay app , if you put the word ' top' into the description, it immediately adds T.O.P. in the item specifics as the brand. where can you give the app developers feedback on this

No UPS shipping on Android App

I can ship UPS from my desktop computer on ebay.com, but not with the cell-phone app. On the cellphone, UPS doesn't appear in the options when I go to select the shipping - the choice is between only Fedex or USPS. Anyone know to get it to provide UP...

iOS 16 iPhone eBay messages drops out!

So I am half way typing a message to a seller on the iPhone and the message bubble drops down. It does it after a few seconds, just drops and so you have to tap the message bubble to get it back then a few seconds later it will do it again and again ...

User avatar by Pathfinder
  • 46 Views
  • 0 replies
  • 0 helpful

Typing messages to people

The place where I type & enter messages to my customers keeps dropping down and the keyboard goes away while typing. This happens multiple times before I’m done typing.

App very slow to load pages

I have downloaded ebay for a brand new Chromebook and it's slow to load a page, especially the pictures. All other apps work properly, and ebay works properly in a web browser. I have tried to uninstall the app, restart the Chromebook and re install ...

Location not updating

I'm Android 11...I've updated my location on the website but for some reason it's just not updating

Check out error

Ive been shopping on ebay for a long time and then since recently i just wanted to buy something like motoparts. Whenever i try to click "buy now" it always says "There was an error when checking out". this is the first time i experienced this. I tri...

I can’t remove the item from my cart

Hi, I'm reporting an App Issue... Because the seller couldn’t ship the item to my address, I supposed to cancel my order. Then I realized that I can’t remove the item( a green hamster slide) from my cart. The only thing I can do is “save for later”. ...

User avatar by Rising Star
  • 154 Views
  • 1 replies
  • 0 helpful

eBay app

I am a new member to this. I want to be an effective seller in the eBay platform. Please share your experience to develop my knowledge.

Update

72 years old. Can’t update because I can’t remember pass words. Unbelievably difficult. Now locked out. This crap is awful. You won’t let my old ebay app continue working so I can look up or purchase things. Terrible!

User avatar by Pathfinder
  • 149 Views
  • 4 replies
  • 0 helpful
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