Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't login to mobile app - Something went wrong 429

As above, everytime I try to log into my eBay app I keep getting the same message - Something went wrong: 429 I have removed the app and re installed it but still with no joy. I have cleared cache and again nothing but I can login via my computer and...

User avatar by Explorer
  • 95 Views
  • 1 replies
  • 0 helpful

Bug when buying same item again (iOS app)

When returning to the same seller to buy the same item again (I buy a lot of bolts and hardware and have preferred sellers), if I click on the item it bypasses the item page and shows a historical “you’ve purchased this item” page. This has happened ...

Items not visible in watch list

I noticed the other day that a lot I was watching seemed to vanish just to be marked sold in my watchlist a day later. Today I got an "ending soon" notification for an item I'm watching but it is now not visible in my watch list even though the listi...

User avatar by Adventurer
  • 593 Views
  • 2 replies
  • 0 helpful

It's a shame that Ebay forgets its customers who don't have a mobile phone/smartphone

I have been an enthusiastic customer of Ebay for many years and about 60% of my possessions come from there. However, I find it a pity that many vouchers and other advantageous promotions can only be used by a customer if they own a mobile phone/smar...

Saved Searches

Posted at the request of eBay. Since last update my saved searches are useless. Searches limited to UK only are ignored and number of new items available include internati  onal sales. Price limits are showing in us dollars in my search criteria as w...

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iOS Background Delete Improved. But Crashes More Frequently.

So the "background delete" in iOS is much improved. But the app will quietly crash about every 2-5 listings. I'm in the middle of photo editing and woosh. eBay's app is gone and there are all my app icons. When I restart eBay iOS app. It may or may n...

User avatar by Trailblazer
  • 118 Views
  • 1 replies
  • 0 helpful

Sallem saleh

Need repair on Allstate phone warranty protection warranty I bought 

Item description from the seller - UX

I was very excited after an update (a few updates ago) when I realised that - finally - eBay had changed how the ‘Item description from the seller’ closes so it can be pulled down to dismiss instead of having to reach up to the X to close it. then th...

Uk is not European

Please remove uk from european selection, In addition, import fees are paid to European countries

eBay app crashing in iOS when editing a listing

For the last 24 hours, the eBay app is crashing each time I try to edit a draft of a listing. Specifically, when I update the brand of clothing I am selling to a freeform entry (not in the drop down list). I have updated iOS, updated the eBay app, an...

Can't view original listing.

I see from older posts that I'm not the only one with this issue. I just bought an item that I don't think matches the seller's description. I went to review the listing but all I see is a split second flash that MIGHT be the listing, then it goes to...

App issue in postage menu

This issue only seems to occur on the IOS app when you change postage on an item you’re selling to “Letter 250g or less” and then the app cycles with the loading icon and it gets stuck. Every single time, even after logging out, force closing the app...

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