Mobile Apps
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Mystery "Recently viewed" push notifications

Over the past few days, I've received multiple push notifications for "Recently Viewed" items encouraging me to buy. Except they're for items I didn't recently view. I checked my account, and there is no record of me viewing them, so I don't think my...

Blue dots on saved search won’t go

Hi ,normally the blue dots on the saved search’s appear when there is new items in that particular item , now they are there all the time and won’t go away , any one else had this problem ? And how do you fix the problem ? thanks jason

Search within categories broken!

iOS 16.4.1 on iPhone Xs. Ebay app version 6.110.0.4111 This new version does not let you search within a category. I start at the home page, pick categories, drill down to toys & hobbies, models and kits, automotive and then select "see all results"....

Exit ebay button

The app removed the exit Ebay button. I’m having to delete the app to sign out. That’s not customer friendly.

Bots/Alt accounts

Bots or alt accounts are being used to give scammers positive reviews just look up any somewhat expensive item then look at the user reviews its just users with random numbers and letters as names saying the same thing over and over again with differ...

User avatar by Enthusiast
  • 83 Views
  • 0 replies
  • 1 helpful

Ebay App Barcode Scanner Not Working Issue July 2022

I have a Samsung Galaxy S9, Android phone. I was able to use the barcode until yesterday. Now when I try to scan a barcode in the Ebay app, it just sits there and doesn't do anything. Anyone have any suggestions for what might be going on? I have alr...

User avatar by Adventurer
  • 3773 Views
  • 26 replies
  • 1 helpful

App Ebay doesn’t work

Hi, I’m on iPhone 14 pro, iOS 16.6, app 16.119.0 . When I open app it works but a few minute later it close. Tryed to reinstall and app work until a log in, after that it crash…any advise?thanks

User avatar by Explorer
  • 462 Views
  • 11 replies
  • 1 helpful

App function

My app on my iPhone is not working. I have deleted the app twice and it is still not working. I have updated all my security settings and changed my password and activated two step verification and it is still not working. The app opens but all the s...

User avatar by Explorer
  • 69 Views
  • 2 replies
  • 0 helpful

Feedback

App needs to show feedback notes. I have negative feedback that I got a month after product delivery. Making false claims. Come to find out this person sells same types of items I do. Nothing I can do but add notes on all the false feedback. Doesn’t ...

iOS app problem

In saved searches, notifications of new items no longer get marked as read after viewing.

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