Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App download

I download the app but it doesn't show on my phone.what happened?

User avatar by Explorer
  • 49 Views
  • 0 replies
  • 0 helpful

Resolved! Photos

My eBay listing photos are storing in my iPhone photo album how do I stop this

User avatar by Adventurer
  • 1026 Views
  • 3 replies
  • 0 helpful

Cannot delete old offers

I have an old offer on my app and no way to get rid of it. It doesn’t show up on the website anymore, and the buyer accepted a different offer that I made. Can you please give us the option of deleting offers? It’s just cluttering up my app, and it’s...

Scrap the android app

Its been a few months now since you changed the menu inside the app and my engagement has tanked since then.But since this month you managed to make it even worse by not even showing the menu bar on the bottom anymore on the home screen.Every other w...

Search

When searching it keeps saying nothing found even on items I have previously found

Push notifications

Still getting those annoying push notifications for items I’m not watching. Is there a way to turn them off? It makes me not want to look around because once I land on an item, I’ll get notifications about it even if I decide I’m not interested enoug...

User avatar by Adventurer
  • 139 Views
  • 2 replies
  • 1 helpful

Watchlist on ios17 duplicating

Since either updating to ios17 or the latest app, my watchlist now shows 4/5 items and then duplicates them showing exactly the same items again, which makes it difficult to scroll and find what I want.

Searching items

I can no longer search for items on the iOS app. Everytime I try, it comes up with no search results. Does anyone know a way of sorting this problem?

Watchlist has disappeared!

Sometime overnight, my watchlist has disappeared from every installation of the app (iPhone, iPad and iPad mini). If I find an individual items and click on it, it has the . I have tried unwatching and watching again - no luck. I have rebooted my dev...

Feedback

Hi all,I have an android phone, all of a sudden I can not see any of my feedback nor anyone else's. I can't figure out how to correct this. Any help would be greatly appreciated.Thanks

User avatar by Thrill-Seeker
  • 263 Views
  • 8 replies
  • 2 helpful
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