Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved Icon

I am wondering if it is possible for ebay to change the icon for saved items from a heart to the 3 1/2 inch floppy disc symbol. I'm not great with the written language and symbols make for quick recognition of the respective function. Having both the...

App bug

Hello, my eBay account works just fine on web browser but doesn’t work at all as an all. I’m signed in but nothing loads , it’s all grey.

The apps is not working

Hi the apps is not working with the phone internet is

Saved Searches suddenly returning bad matches

I use the saved searches feature of the app, and have been for years. Within the last month, many of the searches are returning poor matches for my searches. It would seem that something changed in eBay's criteria of what is considered a match. Just ...

Message sellers

Hi Ebay community. Got the attached error when sending messages to seller. Any ideas what might be causing this error? Updating Med ia

Send button missing when trying to reply to a message.

Please tell me why there is no Send button? I have a buyer asking me questions about an item I have sold and I cant reply so how can we arrange a pickup time?. You can compose the message but you can never send it. I'm on a Samsung S9 +.

My eBay app only showing a few items

My eBay app on my iPhone only shows a few items out of thousands then just goes to suggest searches and continues show suggest searches

Unable to sign in on iphone

Sign in option disappears for ebay when i try and sign in

My eBay app has been turned in to tech support for 2 months now and hasn’t been fixed it keeps circ

My app for eBay has not been working for over 2 months now it has been turned in to eBay tech support 4 times , it won’t delete app completely and circles when I try to load? eBay is not helping???????

Phone app not working

My phone app will not open, but my iPad is working fine. How can I fix this?

Unable to sign in

Trying to sign in but I’m not given the option to enter my email address to sign in

App not working

Ebay app hasn’t been working for months, have deleted it, can’t reinstall it, but I can use eBay in google and safari. Nothing works and it’s incredibly frustrating

ebay app notifications

Two suggestions about the IOS ebay app notifications.1) For notices of watchlist items soon to be expiring, it would help if notifications could optionally appear multiple times, like at 30, then 20, then 10 minutes, etc. Too often I see the notifica...