Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Averex jacket

I purchased a black leather Avi’rex jacket but I gave them the wrong email and now I can’t track my order

Scroll Position

Please don’t reset scroll position on saved searches view when automatically checking for updates. I have a long list of items and resetting the scroll position makes me have to find my place again where I was before it reset. Very annoying.

Video won’t upload to listing

I have tried several times to upload a video to my listing. It’s only 25 seconds and will only upload 50%. I have tried it with both a video taken on my iPhone and a video taken on my Nikkon and transferred to my laptop. Any suggestions? Thanks!

Missing numbers

For some reason when using the eBay app on my phone under the selling tab above the ACTIVE, SOLD and UNSOLD there’s only - - rather than numbers. The monetary figure as well as the 90 day total is also missing. I have deleted the app and reinstalled ...

Full item description STILL not obvious for buyers using mobile app

A quick search of this forum shows that this issue has been around for at least 5 years and many people have complained about it. Yet, the problem still persists. I am referring to how in the mobile app, the full item description does not automatical...

Condition description field on mobile

Been here forever & still befuddled why the condition description isn’t accessible on the mobile app. Makes zero sense why eBay with all of its capital & workforce can’t make this a feature for as much as we sellers pay to sell here. Please tell me I...

condition description

I don't see this in the mobile app, I have to go on desktop to add it. Am I just not seeing it, or is there a way to add it ? Android version.

Issues with new app??

I’m so super frustrated with the new app update. I sell every day and highly depend on offers. They took away the $ amount option and all I can do is a %. I hate that! I’m not going to offer someone an item for $ 31.23. I’d rather give them a set amo...

iPhone listing just spins

When trying to list an item on iPhone app it just spins forever. Relying the app, shutting down my phone, and adding it back did not work either.

eBay Standard Envelope in the App

Is there some reason I can't select eBay Standard Envelope for qualifying items in the app? Every single time I have to list with first class, then go onto the website and change the shipping. Every. Single. Time. This includes if I have to make a re...