Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t LIST ANYMORE Error 111

For the past 24 hours I have not been able to list any items. I am a longtime 20+ year eBay seller with all systems established and top rated performance. This is beyond frustrating. The mobile app, laptop, and desktop apps, no longer work. I’ve rein...

App not working

As from today 30/03/2024 the app isn’t working correctly,all my orders and watch lists have disappeared and nothing showing on my account at all.

eBay App No Longer Functions Properly

Saved searched states I have ‘8’ new items for a particular search. Click on it. Zero items. Doesn’t matter the item or the amount of ‘new’ items, it’s always wrong. Was never the case before and search results were accurate. eBay used to spell check...

Auto accept amount ?

I have a Cam lens listed, changed the asking price and modified the allow offers amount, tried to save and an error appears asking me to place a value on.. Auto Accept Amount, I cannot see where in the app this is available. Has this problem ever bee...

Photos turn black when uploaded to ebay

When I take photos with my Android phone they look fine, but when I upload them to ebay they show up as a black box. Then I email them to myself, and upload them from my laptop to ebay and they look fine. Uploading from my phone always worked before,...

Ebay trading card hub price guide not available

The Ebay trading card hub price guide hasn't been available with the Ebay app or on my desktop in the past few days. Is there a technical issue with it or is it permanently gone?

App crashing

Every single time I open my app- even if I just swipe to another app and back- it signs me out. Every single time. I’ve uninstalled and reinstalled the app and it’s still doing it.

After new update, eBay’s sorting doesn’t work! It defaults to “best match”

After the new eBay mobile app update, the sort for best match, lowest price, highest price, newly listed, doesn’t work. It defaults to “best match” no matter which option you pick!! Please fix!!

App freezing

App freezing when I go onto managed postage label, have deleted app and reloaded but still same problem. Sticks on that page .

messages on APP on item I ONLY viewed NEVER SAVED

I is constantly annoyed by prompts alerts whatever they is called on my phone. I look at an item, NOT saved in watch list and boom !!!!!!!!!!!!! some annoying offer. I look at a racket, ain't even described correctly. It listed as a 110 but a 98 sq i...

login logout problems........

When I close the App on my iPhone when I go to open it again I routinely discover that the app has logged me out against my will. I have to login again over and over after I quit the App. In the past when I quit the App,If I relaunched it I didn't ha...

error 111 when trying to list

i am trying to list -- partially from my phone. However, i am experiencing similar issues when trying to list from a computer/website. The situation is this:1) create a draft, save for later2) upload photos to the draft, try to list ... i have tried ...

Ebay iphone app search not finding items, ok on web browser

Ebay app not finding items, find them if you spell incorectly. I have re installed the app twice.

Unable to purchase from sellers I've previously bought from

I'm unable to purchase from sellers I've previously bought from. When I click the items in search results, instead of taking me to the product screen it bypasses this screen and takes me to "thanks for purchasing" OR "this item may be eligible for af...

Image Search Not Working in eBay App on Android

Has anyone else had issues with the image search in the eBay app? No matter what photo I take or what I pull from my gallery, I get 0 results. When I select one of the categories across the type I get an error message about Local Only being turned of...