Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Some Feed Back Score's Missing

I uses Ebay all the day for buy.. and im not yet a seller..So i have total "81" Green feedbacks and all 81 are positive ..but in my next to name shows as 71 stars (all)..and i dont have negative and netural feedbacks...in the formula it shows 71 / (7...

Numerous Issues

No longer receiving notifications. Have missed out on several items because of this. Not seeing indicator mark for newly listed items in saved searches. Saved searches in a different order each time I open the app.

My cart option is not available in app

New items not showing up in saved searches

I have several saved searches. None of which have shown any new results for several days (including experimental ones such as CAT). No blue mark to indicate new items however if search is opened and sorted via newest listed, new unseen items are show...

Resolved! New Update not Working on iPhone X

Every time I try to go to my watch list it tells me I am not watching anything, even if I try to drag the screen and refresh. The same thing happens on the list for items ended and notifications page. If I try to add an item to the watch list, it is ...

S7 SAVED SEARCHES NOT SHOWING RED BUTTON OR ANY NEW ITEMS. WAS FIXED FOR A FEW DAYS NOW NOTHING

Searches not sorting alphabetically

Hi.Since the recent update my saved searches have refused to sort alphabetically......50% are absolutely fine but I noticed some missing and on scrolling down I found the rest in a total higgledypiggledy mess at the bottom of the list.It's the same o...

Saved searches not working

Hi, just looking for some help.My saved searches are not showing any new items, it's been like this since yesterday.I've tried logging out and back in and also un-installed and re-installed the app.Would be really grateful for any advice.Many Thanks.

eBay app not updated for iPhone 4

The ebay app on my phone now says to update to the latest version and won't let me use the app, the system requirements say I need iOS 10, but my iPhone 4 only goes up to iOS 7, so I think it's unfair that it's not being updated for older phones, as ...

eBay app doesn’t work

I keep getting error messages on my iPad and iPhone. The message states that I have exceeded my limit. It would not even open in my iPad. I reinstalled it several times, butit did not help. I’m an EBay seller and this is a major issue for me. It work...

Title of product changes to another item when selected

The item we sold (title):CArt Eagle and USA Flag Americana Car Coaster Single, Buy 2 or More & Save 20% A customer stated that they hadn't received the right item. They placed their order on their phone. They said they purchased a set of two and clai...

Can I use the last version witch out update new version

Watched items disappearing after auction ends

My watched items are not showing up in the ended list after the auction ends. They just go from active, to gone. I have iOS 11.2.5 and latest eBay app. Restarted app and also verified it’s not a connection or reload issue. They are showing in ended u...

Pay now glitch

I placed an order on the app yesterday and paid immediately through PayPal. I have the tracking number from the buyer, but my app is telling me I need to pay still. I have uninstalled the ebay app several times and rebooted as well. Still shows I nee...