Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

January 2018 App Update PRIVACY PROBLEM and CONCERNS

1: After updating on my android phone I now see on the HOME PAGE when scrolling down different EBAY GENERATED RECOMMENDATIONS. There is no way, that I see, to stop or remove these Recommendations.The PRIVACY CONCERN is that ANYONE could pick up my ph...

User avatar by Adventurer
  • 1171 Views
  • 0 replies
  • 0 helpful

Password reset

Twice this week I have tried to use the app and been told I needed to log in again but when I tried to log in my password didn’t match. I changed my password a few days ago and now the same thing has happened again. I am 100% certain I am using the c...

Resolved! Ebay iOS app lacking features of older app

I had to update to the newest Ebay iOS app because my older version was going to be retired this month. I LOVED the older version and its features. The newest version is missing several great feature that I hope Ebay will put back in their next updat...

Android app browsing searches

Just had to carry out forced update. Is there any way to show more than three items at once for searches, the huge images make scrolling very tedious.

Cancel Order on eBay App currently not working

Cancel order on the eBay for iPad app is not working. It takes you to “open a case” then if you try to cancel there is no way back. You have to close the app and restart. This first happened a year or two ago but was fixed. Picture shows what comes u...

User avatar by Adventurer
  • 949 Views
  • 1 replies
  • 0 helpful

Where the heck is all my listings!!!!

Ok, I have been fighting this new app til the very last second, until I am absolutely forced to use this new app. Where is my list of listings? Is this app only for buying? Seriously, I can't find anything! This is by far the biggest mistake by ebay....

Saved searches

My app version has been retired. If I upgrade to latest version, will all my saved searches still be there?

User avatar by Pathfinder
  • 1112 Views
  • 1 replies
  • 0 helpful

Loath the putrid Mobil Ebay site.

I absolutely cannot stand the Ebay Mobil site version and really wish it would stop converting over to it automatically. Damnit its rubbish and only want the classic site version. Is there anyway I can stop this from happening. At least ask me if I w...

Keine Email- App

Hallo. Schade, ich kann die EBay- App nicht mehr aufrufen und nutzen. Das ist totale Einschränkung meiner Lebensqualität. Ich habe in letzter Zeit sehr viel bei Ebay gekauft. Ich bin enttäuscht. Viele Grüße Gabi Arnold

User avatar by Enthusiast
  • 1131 Views
  • 1 replies
  • 0 helpful

Video not open only on Android eBay App

Hi I used to list my items with a video in description.Today I noticed that don't open in eBay app only.Videos play in all devises and also mobiles but don't when you try to open via Application.(see photo)Also i used this tool but not help.http://ww...

App update USA v UK

I am British so my iTunes account is associated with the U.K. however I am in the US working and living at the moment, when I open my EBay app it says it needs updating to operate, when I click on update it then says the product I am looking for is n...

Code 705 in eBay app

Hiya I've used the eBay app for android for a few years but it's gone jugs up lately. Since the last update I keep getting items stuck in my cart? I click remove and an error code pops up! It says "error 705. Item does not exist in cart" then the thi...

User avatar by Not applicable
  • 1149 Views
  • 1 replies
  • 0 helpful
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