Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Android app photo loads twice and photos can't be moved

A few days ago the app started loading all the photos twice when I created listing . I can no longer rearrange the photos from the app. This is all on Android if I use an iPhone or a web browser everything is okay. I have uninstalled the App clear th...

Cannot create variations of item using iOS app or website

I would like to combine three of my listings into a single listing with variations (same item, in different colours), but the iOS app has no way to do this on an iPhone or iPad. I’ve tried using Safari on my iPad too, and the process is horrendously ...

Notifications

I have been unable to check my notifications on the eBay app for some time now have about 15. Every time I try to look at them it keeps saying ebay not working. Have updated uninstalled etc but nothing seems to work.

IOS App latest version feedback bug

Seller used to be able to look at feedback, click on it and leave feedback to buyers.Now whatever item selected on the feedback screen it says "Congratulations! Your item sold. We sent the buyera payment reminder. Buyers can take up to 48 hours to pa...

User avatar by Adventurer
  • 1055 Views
  • 5 replies
  • 2 helpful

Photos

Please, please, PLEASE return the photo uploading element to its formerly very efficient function. Multi-select, single-button upload. The new "select and edit EVERY single photo separately" thing is a terrible step backwards. I implore you...

User avatar by Adventurer
  • 1076 Views
  • 2 replies
  • 1 helpful

Money back guarantee

I’m having a nightmare trying to navigate to customer support. I can’t click into my purchases from a particular scam artist and cannot contact eBay directly to rectify the situation. Every tab I click comes back with ‘ we can’t find a good match for...

App getting worse with every update

Very slow to upload picturesOnce uploaded it keeps duplicating and even when you edit picturesToo many recommendations at time of listing or once listed for e.gKeeps adding offersAdds postage when you put free deliveryPostage offers confusingBasicall...

User avatar by Rising Star
  • 1014 Views
  • 0 replies
  • 1 helpful

Jumping pages

When I go to saved searches, find an item I like, then click on sellers other times..everything works great. It's when I try to go back to sellers original item (I click the back butten) I'm taken out of my saved search I was in.

Wants me to update

Yesterday the app worked fine but today it says it needs to be updated. Went to the App Store and no update is available for US. It updated 3 weeks ago. It won’t let me use the app.

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