Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

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eBay app crashes

Unable to list on eBay, no internet connection message comes up. I have tried to update app , reset network , update iOS , reinstall app , restart device. Nothing worked . I can browse, sell , purchase, but can’t list anything. Please help.

Bug!

While using other english keyboard, the feedback box will go up the screen and won't come down!

Cannot list collectibles

When I try to post anything with a collectibles category, the app says „category not supported by app“ **bleep**? I rely on using the app to sell collectibles for most of my eBay sales. Very disappointed and unhappy.

Iphone app problems

I am unable to get into my ebay account with the ebay app on my phone. I have changed my password twice, and it still says no match. It keeps directing me to register for a new account. If I do this, wont I lose all my current listings? I obviously h...

No refresh when items sold iPhone X

When an item sells it doesn’t show up on your sold list until you close the app and reopen it

Fix app

The app needs to have it so you can add notes on sold items. Also in Messages when you answer them it needs to show read. When you read a message on app and then log on computer it shows no questions has been answered same with notes on sold item you...

eBay app

I run a VPN (specifically MobileXpression) and recently I have been unable to use the eBay app because I get this SSL error message (picture attached). Could you please fix this issue? I am running the latest version of the eBay app.Thank you,Dominic

Where has the Mobile App gone?

Can no longer use the eBay mobile app on my IOS 9 iPad. Attempts to upgrade it, as prompted, were not successful. I have tried downloading a new app from App Store but found that the current app now requires IOS 10. Being forced to now access eBay vi...

E bay app

Can’t get on eBay says app needs updated but can’t find it App Store to update

no update??

App says it needs updating and retiring in Feb however there is no update??

Sellers email not showing on mobile app

Does anyone know how to get sellers profile to show the customers email to ask questions?

App not working at all

I have an iPhone X. When I first got it my eBay app worked fine and I had no issues. For the last month or so I can’t get anything to load properly. I tried uninstalling and reinstalling several times while also shutting my phone down and turning it ...

How can we SHIP items using couriers without a PHONE NUMBER

When a buyer buys an item from our store we use the Android APP 100% of the time to process the order as we are mobile. Since the last update this week the sale does not have a customer number when it sits in notifications. A customer phone number is...