Buying

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Top Star Collection

Hi, this is for top star members to answer only. I recently got in top star, and 1/11 will be my first collection. I wanted to know if I will be able to purchase multiple sneakers from the collection, because I am very interested in a few, or do I on...

authenticity guarantee weird bug?

i have this weird issue idk if its bc i live in the eu but whenever i click the authenticity guarantee button it shows me nothing and says "no exact matches found" for everthing im looking for that i want to make sure its real at first i thought it w...

China sellers & free returns scam

Anybody have the experience of buying an item that says free returns guaranteed and find out it was from a China seller who offers you a 3rd of what you paid for the defective product because it will cost you far more than the product yo return it? T...

Can I please speak to a live agent it is very important and I can't explain through text

Can I please speak to a live agent it is very important and can't explain through text I've spoke to them about the problem a few days ago I need a live agent

Sending seller a message - "Looks like something went wrong" (500 error)

I have tried messaging a seller just now, once on Firefox, once on Chrome, and once on the Android app (just installed). I get the same 500 error every time: "Looks like something went wrong. Please try again later." Is eBay's messaging system down?

Getting things I didn’t order or show up in my purchase history

Hey guys, I’m really confused about what’s happening here and wonder if you have any advice. I keep getting things from eBay I didn’t order and they don’t show in my purchase history. When I just got 2 rings I thought it was just one random mistake b...

Glitch in purchase history?

I purchased an item and paid for it - the listing looks right when I open the purchase history, but when I click on the item it takes me to a different page with a similar (but not as good) item that is being sold buy it now by a different seller. Am...

China seller fraud sent 1/2 product! Can't report, open case or get eBay help! Said refunded NOT

Seller shipped 1/2 the product ordered, emailed seller. On the way please wait 30/40 days. Check track never left seller location. Stall and lie after lie after lie. Still product, return window closed*** how is that even possible when item is still ...

First time auto buyer leary of wire transfers

First time buying classic car on eBay. Seller is asking me to wire the money to him and I must admit it makes me nervous. Am I just being paranoid? Is there a way to make this payment safely as not to lose my money?

Ebay Supports Scammers Who Threaten Buyers?

I encountered a seller on eBay who is selling fake jewelry. When I pointed out that the item was fake, he threatened to call the police on me and accused me of attempting to return a fake item. To make matters worse, he has relisted the same fake cha...

Invoice

Hello, does anyone have an example of a commercial invoice for a buyer that they can share? I couldn’t figure out which invoice is the correct one, and I need it for customs.

Extremely rude sellers shipping incorrect items

Twice now I have received Items that were not as advertisedThe most recent one was extremely rude and wanted more money for the Item that was advertised

Disappointed

Dear people plz watch out for scammers to they just told $800 from me claiming to be eBay motors I was planning on going to see my daughter it's been 5 years since I've seen her now I can't I'm disappointed I don't know what to do and now I can't tel...

ebay will not let me bid they say its there falt and will have it fixed shortly meanwhile other bids

ebay will not let me bid i have 100 positive feedback and have been a member since 2000 and have lost out on two purchases in last fiew days i need to talk to an agent i have tried everything very disappointed

Open case

I opened a case for an item not as described. eBay said I would receive a refund once the item was returned. I returned the item. Tracking said the delivery was attempted but the addresses was not home and they would attempt another delivery that day...