Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Cant remove item from checout

I mistakenly undertook to buy a product. How can I cancel an order? When removing an item from the shopping cart, it says: You can't remove items that you've already committed to buy. Please go to checkout and pay. If you want to cancel this, visit C...

paypal change of email

I have opened a new paypal account which has a different email address from my old account which is now closed. However I can't find any link in my uk ebay account to update the paypal payment option for buyers to my new paypal email address so shoul...

User avatar by Explorer
  • 839 Views
  • 5 replies
  • 0 helpful

Lost item

I ordered a 12000 watt generator. The seller said they sent the wrong tracking number. The one they sent says it was delivered on Apr 18. Never happened. I tried to use the contact info for Ebay to get some info, but it just keeps taking me to the sa...

Seller send wrong item and refuse to accept his mistake

Hi All, I ordered an item from eBay of around $900 price. After 3 days, I received the package that had totally different item of price around $10 - $20. I send a message to seller with the image of item I received. Seller immediately replied that th...

User avatar by Adventurer
  • 705 Views
  • 25 replies
  • 0 helpful

Resolved! Ebay software refuses to download image of wrong item

Seller advertised XL jacket. I received L jacket. Took pic of jacket. Typed in item not as described. Ebay drag and drop window refuses to accept photo on desktop. What am I missing here?

Make offer system - major flaws

The overhauled eBay offer-sending system has significant drawbacks. For example, when I propose an offer for 10 LPs at 1 euro each, the shipping fee is automatically paid 10 times. If you are a common-sense seller, it is normal to refund the differen...

User avatar by Adventurer
  • 84 Views
  • 2 replies
  • 0 helpful

Resolved! Outrageous shipping charges

I remember some time ago eBay was requesting that buyers report sellers that are charging outrageous shipping fees (examples: $30 S&H for a lightweight item such as a T-shirt or an autographed photo. Saw one even at $50). Are they still wanting peopl...

Please help, how can I send this message to E-bay support?

Please allow me to use my e-bay account again.There was a hack many years ago, a Ukrainian hacker hacked my account. He redirected my orders to his own address in Ukraine and even ordered computer parts in my name. I have since sorted this out, but f...

User avatar by Explorer
  • 72 Views
  • 2 replies
  • 0 helpful

Resolved! HELP! I'm a victim of fraud! Fake Seller used someone else's Amazon Tracking # to fake a delivery

Hello All, Please help however you can. I'm about to report my case of this drone I won on auction to the State AG's office because I'm getting the run around everywhere. I've only got one more dispute left in me before I file suit against eBay and P...

User avatar by Rising Star
  • 373 Views
  • 12 replies
  • 1 helpful

Resolved! Why can't I reduce my max bid?

I honestly don't understand the logic behind why this is not allowed. I'm not experienced with bidding on ebay so I will accept the fact that I didn't properly read and understand what would happen when I entered my "maximum bid" for an auction. But ...

User avatar by Rising Star
  • 13852 Views
  • 24 replies
  • 6 helpful
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