Buying

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Disappointing transaction

I recently had a disappointing transaction with a seller. I ordered several items from this seller and I received the wrong item. The seller sent me an item that another buyer had purchased, and must have sent my items to this other buyer. I let the ...

Customer service number

Not letting me add new card because old one expires

Seller relisted item and only offered a partial refund

I purchased an item for a Buy it Now price. An hour after payment, the seller issued a partial refund and relisted the item at almost double the price. The seller did not reach out to me to tell me why they issued a partial refund. I contacted them, ...

Why Do I Bother Reporting Anything?

I've reported the seller on numerous occasions. One of their listings has a product that doesn't exist. Namely, YSL Y L'Elixir. According to YSL's own website, the product is only available in 60ml format. You cannon purchase a different size. This h...

Assassin’s Creed games

Hello, I’m interested in 2 Assassins Creed games:Assassins Creed Valhala Dawn of Ragnarok edition for XboxAssassins Creed MirageLaunch edition for Xbox I’m a collector and I’d like to buy these two games. However I need the UK version of these two, b...

find a seller

how do i find a certain seller?

About phone I bought

I bought a phone Wednesday, but up till now they seller didn't yet ship my package. I'll like you guys to contact me or the sellers and what is taking them too long to respond to me thanks.

Resolved! Authentication and return

What happens if a handbag is listed as ‘no returns’ and it fails authentication? Is there anything that would force the seller to accept a return?

how do you switch back to the old message format?

I cant CHANGE THE EBAY MESSAGES, it JUST PUT ME BACK INTO THE NEW MESSAGE SYSTEM WHAT DO I DO?? how do you switch back to the old message format?this is so annoying it wont let me change it......????

so here's a new one...suspended seller, but item ended up showing up.

so seller sold an item. us seller, out of california. i paid via an ebay gift card i had a balance on.he gave me a USPS tracking number, post office didn't update for days. went to check, and the seller is suspended. 14 positive feedback. i'm guessin...

eBay has stopped issuing full refunds on double VAT payments for EU buyers?

I bought some items from the UK and received them in Hungary. I was charged import VAT by eBay but seller failed to submit an IOSS customs manifest and as a consequence I was charged import VAT for a second time. It happened to me several times so I ...

Resolved! Seller wanted me to close case before refund $$

A oversea seller wanted me to close my case to get a refund ,it was only for a under $10 item.They claim that their account is now frozen by Ebay since I opened the case.That don't sound right to me that Ebay will froze a seller's account over $10. T...

Price difference between cart and item page

Have an item in my cart, and it says $7.00. Then I click buy and ebay shows it's 27.99 (price shown on page) Why am I getting different prices, and how can I buy at the price in my cart?

Beware Auction Process!

I bid on an item and eBay had it marked as winning at $200.00: and to be safe I increased my bid 2 days before closing to $220.00. At the moment the bid closed I was informed I'd lost the item, to a bid of $202.05. This is both price fixing and snipi...