Buying

Forum Posts

Sorted by:

Seller put up an unusable tracking number; item is now late. What are my options?

I bought a low value item ($5) from a seller in Arizona. It was due on 25 April but it never came. The seller put the tracking number as "USPOSTALMAILSTAMP", suggesting that they sent the item as a USPS letter. This effectively denied me any option o...

Haven't received my item and seller not being homest

Hi Everyone, I bought this item on 4-22-2020. The seller never contacted me until I emailed him through eBay. He then sends me a email that says he is waiting for the funds to clear, and my order would be on its way. I emailed back and stated funds s...

Won the bid, but seller changed delivery options, not responding

Hi there!Can you help me out?I've won a bid on https://www.ebay.com/itm/eero-Pro-mesh-WiFi-system-3-Pack-/193427441035?_trksid=p2047675.l2557&nma=true&si=YIk9cKiQ2IvXIBF2kZB6TV19tRQ%253D&orig_cvip=true&nordt=true&rt=nc. I was the only bidder in fact....

Can't make an offer on an item because of a limit, eBay phone support currently unavailable

I tried making an offer on a vehicle today but received this message: AlertTo help protect your eBay account, we sometimes limit the amount of items that can be bid on or purchased by a single account. However, you may be able to increase the limit o...

Left Negative Feedback On a Cancelled Order, eBay removed it. How to Get It Re-added?

So earlier this month, I ordered a video game cartridge from Kentucky to be shipped to Canada. The seller had it that it ships through the Global Shipping Program. I paid the invoice, including the shipping and import fees for it. A week passes, and ...

Fraudulent seller

It's a android car stereo. The seller listing states it's a android 9.1 system with 2GB RAM. The system info page on the unit itself says the same. But when using a third party tool (CPU-Z, a popular computer system identification tool), it shows and...

Paying a seller with Paypal doesn't seem to be working today

I always pay quickly but when I went to pay a seller early this morning the Paypal circle just continued to go round and round and nothing else. Then a few minutes ago I tried again and nothing happened at all, not even the circle going on. This is P...

working debit card not being processed

I have a debit card which I have used many times for payments. Suddenly, I am getting a "sorry, we can't process your payment" response when I try to check out. There is nothing wrong with the card. I use it every day both in person and online. There...

How do I contact Ebay about being scammed during this pandemic?

I bought 3 items that were around $200 each on April 10th from a seller in China with over 600 feedbacks and 99% positive. Looked like a good trustworthy seller. The feedbacks looked very much legit too and showed what the items sold were. Well, appa...

Problems with seller, but more problems with Ebay Resolution Center

I tried escalating a case this morning by asking Ebay to "Step in", but I was repeatedly sent to an error page saying, "Oops, we had a technical hiccup. Please try again later". I did just that, and I still had the same message. I tried another brows...

I got my refund but item still says in transit

hi all,On April 4th I ordered a Kuerig on ebay for $40 through the buy now option. Within about 2 days I got an email saying my ordered was getting ready to be shipped. I then got an email a week later that I found super odd that said something along...

Resolved! I received my item with footprints on the box and the plastic has cracked. So what should I do?

I received my item with footprints on the box and the plastic has cracked. So what should I do please?

Request Total = Commit to Buy = Promise to pay whatever they ask?

hi, i recently had four items in my cart from the same seller, and was being quoted a certain price. i requested a total, and the figure they sent was higher than the original price. am i obligated to pay the higher price, now i have been issued an i...

Got ripped off, eBay won’t help.

Anyone else having a hard time getting help right now, I made a purchase that was “ fast same day shipping from USA “ location said New Jersey, two weeks later I have nothing ( I’m in New York , could have walked it here.) and now the location from t...

I, as a buyer could not leave feedback; would like a manual "button" to upload, trigger feedback.

Hello! As a longtime Ebay buyer. and occasionally, a seller, there have been a few times when I could not leave feedback. I'll give two good examples. Very recently, I bought face masks, for coronavirus protection. Ebay message said "seller has limit...