Buying

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Payment Went Through But Item Was Removed

I recently made a purchase for $64 which went through, however the item was removed from the seller's page. Despite the transaction going through as well, the item is not shown in my recent orders, so it's impossible for me to file a claim. What shou...

Feedback removed?

Hi all, just looking for some insight on this little frustration I had. I did message ebay, so hoping t hear back something. I made a purchase on May 28. I immediately noticed that it said 'payment pending'. I know sometimes that happens with new sel...

Seller canceled , wont refund and wont email me back

Bought a MTG card from a seller. Seller canceled the order 2 days later with no reason. Seller did not refund money and eBay does not give me a way to get them involved to help. What do I do now?

Can't get refund. Buyer won't answer emails. Didn't use eBay shipping; they're ignoring me. Lost.

I was taken by a very clever con man. He does not answer my emails. Because we agreed that I would ship Fed Ex (needed a pick up. Big box, bad back. Is it possible to contact anyone at ebay? Any suggestions about what I can so?

Catch-22 seller not responding Ebay not responding.

My son purchased a mouse 2 weeks ago. Emailed multiple times no response. Go figure they have 1800 negatives in 12 months. 150 a month! In attempting to file complaint eBay says the item is no longer eligible for dispute. Purchased 18 days ago, 30 da...

Cannot Bid

Hi, I wanted to bid on a listing, but ebay gave me an error:"We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.{e67028-777990x}" I ...

Seller wants to give partial refund for SNAD says I need to close case first?

Seller sent me a laptop with bad touch screen (there was even a test page in the bottom of box that said bad screen). When I opened a case for not as described they offered a partial refund. However they said they could not credit me until the case w...

Scam?Item not received. Tracking shows shipped and delivered on same day

Purchased item on 5/29. Got both shipping and delivery notification on 6/2. Same day from CA to TN... highly unlikely. I didn’t get it. No fedex or UPS deliveries were made to my house. I’m at home all day. I contacted the seller and they said it was...

What do I do if a seller I bought from didn’t answer my questions?

So I asked this seller some questions, after a few days I just purchased the item since the questions weren’t super important. I bought the item, it’s been 2 days and nothing. I’m worried that they won’t even ship it..? And I can’t just buy from anot...

No refund for tracked item that was not delivered

I am disabled and I have been online shopping since 2004 I've been using eBay for a very long time. My purchases are nearing 1000 and for the best part of this time I have had good service from eBay but the occasional bad seller. I am now in dispute ...

Seller is missing information

I got contacted by the seller asking for a mobile phone number for the shipping.I read up on what information sellers are supposed to have access to, and mail, address and mobile phone number was included as far as I could see, however, this seller c...

Resolved! What's wrong with the ebay customer service center?

I bought a product from the seller, but I can't contact the seller.No reply came, so I asked eBay to help me get my money back and cancel the order.I sent e-mails to ebay customer service several times, but I haven't received any reply for about a we...

Resolved! Seller blocked me,after I returned a 600.00 necklace,can't email her for refund

Purchased a Sterling Silver Pink Riviere Necklace--May 24th 2020.Started a return--item not as described nor did it match photos.I uploaded the photos that did not match ,and issues not listed. in return,Return was accepted.I shipped the item back.I ...

Seller cancel bidding, won't make a refund and my evaluation was deleted.

I had bid for a item in france, but before bid i ask seller if he sends to portugal and costs.I answer that will be 22.48 Euros and i bid, having the cost of shipping in mind.Win the licitation and ask seller to reflet all price to be paid, and he as...

Assistant Troubles

So I bought my item as normal, and nothing. A week later, I get a message from the seller saying their assistant failed to ship, whatever, I think nothing of it. Two weeks later, I get another message saying pretty much the same thing. At this point,...