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Why do I suddenly have to verify my identity with every purchase?

Im getting so sick of this!

Message 1 of 10
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9 REPLIES 9

Re: Why do I suddenly have to verify my identity with every purchase?

@juicydrupes 

Can you explain under what circumstances or what message you get when trying to purchase?   eBay has never been known to verify any buyer at all unless it is in certain categories involving bullion or high dollar coins.  What sort of information are you asked to provide?  Have  screen shot of he actual message so we can look at it?  

 Every purchase? Are you by chance using a VPN? 

Message 2 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

Its an interstitial dialog that pops up, and asks to send me a text with a PIN.

 

Just buying whatever...a pack of wire for 23 bucks...a guitar pedal for 22...

 

I sell - have a store - and buy a lot...

Message 3 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?


@juicydrupes wrote:

Its an interstitial dialog that pops up, and asks to send me a text with a PIN.

 

Just buying whatever...a pack of wire for 23 bucks...a guitar pedal for 22...

 

I sell - have a store - and buy a lot...


That does not sound right at all, are you sure the message is not because of your bank?

I purchased something the other day and the security on my card had obviously been upgraded and the website I was purchasing from required me to enter a PIN that was generated and sent to me via sms by my bank so they could confirm it was me using the card.....just a thought.

 

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I have been imported from Australia and this is my posting ID
Message 4 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

This is happening to me too, even with ten dollar purchases. They also won’t let me use my spendable funds. 

Message 5 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

I seem to be able to use Spendable Funds - but not without confirming my identity.

 

I might buy something else this morning to see if its still happening.

Message 6 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

Not my bank - using "Spendable Funds"

Message 7 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

There is a place where, once it's check marked, or even NOT check marked to 'opt out' of a "2nd Form of Identity"- it's there forever. 

Message 8 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

Been asking to help for over a month. I want to opt out and a being told not an option!

Message 9 of 10
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Re: Why do I suddenly have to verify my identity with every purchase?

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 10 of 10
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