06-07-2021 02:08 PM
Really struggling with finding a customer service option for this so hope someone can help. I am looking for some information in an old correspondance (programming info to help with additional buying of same item) but cannot find messages that far back in time. How does one access old messages?
06-07-2021 04:50 PM
Hi, you can try checking the archive in your eBay inbox, but it only goes back 6 months or so. If it's been longer than that, you might be able to find it using a keyword search in the email associated with your eBay account (if you are like me and never delete anything).
02-27-2023 11:52 AM
Makes no sense why messages only go back 6 months? Are they running commodore 64s for their servers?? Almost every major website stores messages forever. It's particularly more important for ebay where people buy old/vintage stuff. These things need replacing every few years but you can't find out any older message history.
02-28-2023 08:35 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.