Ask a Mentor

Forum Posts

Sorted by:

Teacup Marking

Gold trimMakers mark Hi there,I have an antique (I think) Kuznetsov Dulev (per a friends translation) demitasse teacup. I cannot find the makers mark anywhere online to date it. It was in my grandmother's collection but it might have been her mother'...

Archived sales orders missing

Hi, as a seller, I archive regularly my completed sales orders. However, I just went to check my archived orders on my sellers hub, and it showed only very few orders. I do not know where and how I can find "all" my archived orders. Anyone know what ...

Reprint a shipping label

I recently went to print a shipping label and canceled the printing before it had printed to check something and now there is no reprint label like there used to be, how do reprint it so I can ship the item since I never printed it?

Item Not Received Help

I'm new to selling here and just had a buyer claim they never got the package. USPS shows the item was delivered yet the buyer wants an immediate refund. What do I do?

Earning Ebay Bucks has stopped

Why did earning Ebay Bucks stop at the end of March? I don't remember seeing a notice

Resolved! eBay global shipping item get damaged. The buyer request a return, but my listing term is no return.

eBay global shipping item get damaged. The buyer requested a return, but my listing term is "no return for international buyer". I am not sure if I want just turn down the return request, because that will make the buyer feel disappointed. But if I a...

I just made a purchase from a fraudulent seller

Help

customer support nationality

Is it just me or are others having trouble understanding what customer service reps are saying? In some cases I've had to hang up and call back to get someone else because their foreign accent is too thick. Maybe all CSR's should attend a class on En...

DVD purchase

Hello,I came across a DVD set I'm interested in. Something I didn't understand in the listing detail was " Australia Region 4 " . Does this mean there would be a difference in quality, language, ability to play on my machine?Any help would be much ap...

Item sold

I sold my first item since the "new" ebay payout. I received the notification two days after the item sold. Is this the new norm? Also, I was charged almost $3 to sell $17. I have sold on ebay for many years, but I think this is my final sale. Funny ...

got screwed from seller bnr altinators in clai,part has a year warranty.sent it back repacement didn

bnr anltinyors never sent replacement called ebay nd said its my problem , if u look at thr net pages they do this all the time what can i do legallay ?

eBay cards

What if I have to purchase eBay cards for a product, but then return it. Can I get my money back to my account from the eBay cards?

Questionable email

I received an email saying my eBay account has been closed as requested. I did not request that, and my account is not closed. I tried to contact eBay to ask if I should be concerned, but there is no option for anything like that. Anyone else have th...