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Forum Posts

How does a refund work?

My buyer wants a refund. Do I just pay the part that I received and eBay pays the taxes and the service fee they charged the buyer?

User avatar by Enthusiast
  • 34 Views
  • 1 replies
  • 0 helpful

Possible Fraud

I hope someone can tell me how to handle a customer claiming to not receive an Item. I have delivery proof from USPS and sent that information to the buyer. However, what's weird is that I have record of only 1 purchased item by buyer in my sold page...

Resolved! Ebay refuses to release funds from a sale, cancel my account, and you WILL NOT charge any fees

You will release ALL the money from the item I just sold earlier today or I WILL NOT ship. If you refuse you will cancel my account and WILL NOT charge me any fees for the listing or any final value fees. This is NON-NEGOTIABLE and you WILL be hearin...

Combined shipping

Won two small auctions, just a few dollars each. Shipping on one was $1, the other, $1.25. Both are clearly marked as Ebay standard envelope.Asked for combined shipping, invoice has $6.43 shipping. Contacted the seller to ask if this was an error, an...

Seller limits issues

I have a question about account status and seller limits. Over a year ago, I had a stroke. It was quite some time before I was healthy enough to even think about my Ebay account. Over that time, I had two auctions that completed and I never shipped t...

Shipping

What if I need to ship from a different address other than my own

User avatar by Enthusiast
  • 17 Views
  • 0 replies
  • 0 helpful

Resolved! MISREPRESENTED item

according to the ad I should have gotten this device and start using it.Irt was around $180.00 to which I thought was a pretty nice deal for the used product.the price turned out to be faults.Because I was never told that I can not connect this devic...

Wrong shipping method

I used the wrong shipping method. Didn’t realize there was a set one as it’s my first time. The buyers ok with it. How do I get eBay to know the package arrived once it arrives so they send the money?

User avatar by Enthusiast
  • 18 Views
  • 0 replies
  • 0 helpful

Resolved! I'm suspended and I'm brand new

And I'm caught in a loop between getting sent to the automated system and then the automated system telling me to get them to call me. And then the call ringing once and dropping. I get a message but I can't pick up. I can't call back.

User avatar by Explorer
  • 46 Views
  • 2 replies
  • 0 helpful
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