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Forum Posts

Wrong item received

Seller has not made order right, keeps asking for order number, which I sent screen shot and wrote number in, now I can't leave feed back, says since I'm new to eBay, I've been shopping on eBay for 20 years. Anyone else have trouble like that?

User avatar by Enthusiast
  • 13 Views
  • 2 replies
  • 0 helpful

eBay distorted my complain and closed case

Recently I bought a Greenworks 40V battery on ebay, the picture shown is not the same as I purchased several months ago, that one didn't work (won't be charged), then the seller refunded me. The reason I bought the battery this time was because the b...

User avatar by Explorer
  • 21 Views
  • 2 replies
  • 0 helpful

Seller cancel the order and refunded it

Seller refunded the 1/1 card I won via bidding for the reason that he misplaced it and promised that if ever he found out he will send it to me for free . I search this Item and I found out it was listed from the other seller for a higher price. Any ...

Why am I getting an error message every time I try to send a partial refund to a buyer?

I sold 6 items to the same buyer. I gave the buyer a discount for multiple purchases, plus a combined shipping discount. When I select refund buyer from the drop-down menu, on the next page I select my reason. I calculated the entire discount to be d...

User avatar by Rising Star
  • 54 Views
  • 3 replies
  • 0 helpful

Item description not showing

Just listed item but the description isn’t showing and it won’t let me preview the listing when I try to revise it to show. What do I need to do? thank you

User avatar by Enthusiast
  • 19 Views
  • 1 replies
  • 0 helpful

Postage increases.

The postage has increased, but I do not see the increase on items for sale. For example, medium priority box has increased from $17.1 to $18.40.

Feed back

The last two times you asked for feed back, it did not show the item I purchased but some other one.

non posso acquistare certi oggetti per via di un blocco

Non posso acquistare certi oggetti perché a mio carico risultano 2 ordini annullati per mancato pagamento . ero , comunque , d'accordo con gli stessi venditori nell'annullare gli ordini . resta il fatto che sono un ottimo acquirente su ebay . acquist...

Advice for Package Returned to Seller

I’m looking for advice regarding a purchase that was returned to the sender/seller.I purchased a gift for a friend whose dog had recently died. The package showed as delivered on 1/10, but there was no sign of it. We waited a few days, and then I con...

Offers

I accepted an offer on a candlestick and the item disappeared from my store? How does that happen? It’s not waiting for payment just gone

User avatar by Adventurer
  • 25 Views
  • 1 replies
  • 0 helpful

Customer service

Why is ebay service lying? I bought pants that weren't allowed to return. I had to pay a $4 return fee for a $8 toothbrush. Is this cheating the customer?

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