Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Can't answer questions from buyers

I'm trying to contact Ebay. It seems impossible. I want a phone call so we can resolve an issue. I find NO way to answer an inquiry about an item I have for sale. /why won't Ebay respond?

Shipping

Has anyone else sold an item and shipped it with the buyer receiving it and leaving positive feedback (under 10 days) but Ebay continues to say to ship that item and that it needs to be shipped now ??? I was left a positive feedback by the buyer but ...

User avatar by Pathfinder
  • 15 Views
  • 1 replies
  • 0 helpful

Feedback removal

I received a neutral feedback from a buyer stating that their item hadn't arrived. It was in the mail 2/23 and my buyer left the feedback 3/5. Tracking shows it was delivered 2/28. I know there are issues with ESUS tracking, but since the tracking co...

Scam?

I purchased an item back in December.I never received any shipping info, so messaged the seller in January, no reply.Now the seller isn't even on ebay anymore, and I am out the $200 that I paid for this item...Any ideas?

Returns

When a seller shows on the listing "no returns accepted", does eBay guarantee the refund on the returned item? Please advise. Thank you!

Billed twice for order

I made a cart purchase of multiple items and was immediately billed for each item separately, but also am being charged for the total price completely separately. I ordered 3 items each from different sellers. if anyone knows where to get help or wha...

Most Marked as Helpful Authors