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Forum Posts

Shipping

Having a hard time getting eBay barcode to sell item & how to ensure I don't get stuck with paying international rates etc.?

communication

I am unable to tlak to anybody to resolve a problem. How can this be done?

User avatar by Enthusiast
  • 10 Views
  • 1 replies
  • 0 helpful

Text in Description body is changing color, bold, etc. when listing from Sell A Similar Item (my own

Hello. I've been using eBay since 1999 or so. I often use the Sell A Similar Item option (of my own listings) to list another. My changes to the Description body are usually very minor. However lately when I post the new listing, I find that the text...

User avatar by Adventurer
  • 20 Views
  • 1 replies
  • 0 helpful

How do you speak with a live person?

I’ve tried everything including googling the number and I cannot get to a live person. This wasn’t an issue in the past, but as of late March 2025 I cannot get through to speak to a representative. Any advice?

Resolved! Purchase history - item missing

Hi there, has anyone had this issue with orders that can't be tracked?A few days ago, I ordered an item. I was informed that it was shipped and it was delivered successfully on time, etc. No problem with the process from start to finish. However, whe...

GE Soft white 3 way bulb 50/200/250

Why can some people sell these and I'm banned from doing so with a policy violation. Reached out to 'customer no service' and both answers were exactly the same. There answer both times was: We looked into your report and didn’t find the listing to b...

User avatar by Adventurer
  • 24 Views
  • 2 replies
  • 0 helpful

Resolved! Customer service help!!

I am a seller. I sold an item and the package was returned to me. So now it is marked as delivered and I cannot reprint mailing label for a new box.Can someone help me? Or give me the phone number for customer service???I want to rebox and resend to ...

2FA needed at check out

My purchases are going straight through to complete without the 2FA. Please help me turn back on the 2FA at purchase.

User avatar by Rising Star
  • 16 Views
  • 1 replies
  • 0 helpful

How to access shipping label

I cannot access my shipping label to print. I also cannot create a QR code. I do have the tracking number. Can I take the tracking number to the post office and have them print the label? I have attempted all of the suggestions in the help area but h...

User avatar by Explorer
  • 20 Views
  • 3 replies
  • 0 helpful

Buyer has paid but does not respond to questions

I have sold a shirt to a buyer. I have multiple sizes and the ebay post directs buyers to message me with the size desired. I have messaged this guy 4 times to ask and he does not respond. What do I do?

User avatar by Explorer
  • 18 Views
  • 3 replies
  • 0 helpful
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