Ask a Mentor

Forum Posts

Sorted by:

Seller refund for expired offer price

I got an offer for $11,200 for an item that is now back to $11,900. My offer expired and I messaged the seller would the still accept $11,200. They said yes, but i would have to pay full price then they would refund me the difference. Said eBay would...

ebay phone number

I NEED HELP FINDING THE PHONE NUMBER OF CUSTOMER SERVICE.URGENT

I haven't received my refund

I bought an item and it arrived damaged, the seller offered a refund and says he already did but it didn't arrive and says it's not his fault he already did it

Seller refuses to refund. eBay agrees. Now what?

I purchased an item and decided to return it. I failed to return the item in the time prescribed by the Seller. I returned the item, but the Seller refused to refund. Must the Seller return the item to me as an original purchase?

shipping

Did eBay discontinue the eBay envelope pricing? I cannot see it anymore only something called economy.

Listing Policy Violation from Buyer's Feedback!?!?!?!

I just got a listing policy violation because the user said "standard budget mouse. took same amount of time to get from China to US as US to my mailbox. works. nothing to complain about."I got flagged because this guy makes it sound like I'm dropshi...

Report possible fraud attempt.

How do I report an ad for a vehicle for sale which has no Vehicle Identification Number?

Tax refund email address.

Can anyone provide me with the email address that deals with tax refunds for items purchased on Ebay and shipped to the Caribbean via freight forwarder?I did use it a couple of times but unfortunately at this time I can't seem to find it in my mail. ...

Order cancelled & closed

Order was cancelled & closed. Bid on by mistake. Seller agreed & cancelled, but it’s still in my cart as committed to buy. Can’t get it out of cart

? On required info to sell

Hello! I do not have a checking account,only a PayPal ,with card. Can I use that to sell?

negative feedback

I received my first negative feedback in 20 years. Buyer was not happy with the item and I refunded his money right away. I asked the buyer to reconsider his feedback to a neutral but buyer will not respond. Ebay is no help. Can not even contact a li...

Resolved! Account restricted

After I sold an item my account was restricted when I requested my payout supposedly the reason is they suspect a linked account that is suspended which is not true, I wrote an appeal statement a week ago and still haven't heard anything, can eBay le...

How do i return a buyer a partial over payment for shipping

i need to return a buyer a partial over payment for postage they paid how do i do that

Fraud gifts.

Fraud account for I was just taking for $600 and gift cards $400 was from eBay. The person that took it from me for PayPal could you help me please cancel the cards

A seller is no longer letting me bid or buy

I made a huge mistake when placing a bid on an item. I wanted to place a bid of 100.00 but before I looked at the amount I placed the bid for 10,000.00. I reached out to the seller first to ask for help as it was an obvious mistake. I reached out 3 t...